Quality Assurance Coordinator/AQPIC

Job Description

Posted Monday, November 24, 2025 at 8:00 AM

Lynden Healthcare is a leader in third-party logistics solutions for the healthcare industry, serving both human and animal health. We take pride in our work, knowing that providing dependable service can impact people’s lives.

Lynden Healthcare is seeking a dedicated and energetic Quality Assurance Coordinator/AQPIC to join our team at our Guelph, ON location. The successful Quality Assurance Coordinator/AQPIC will monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including GMP’s, will be maintained through the implementation of procedures and training, and regular inspections. Responsible for the day to day operations of the Narcotic department

ABOUT THIS POSITION

LOCATION

DUTIES AND RESPONSIBILITIES

Quality Assurance Coordinator

- Ensure all staff are trained in their respective job functions, including GMP training and maintain training records.

- Conduct regular inspections of the facility and report the findings to the Distribution Manager and senior management.

- Respond to audits, develop action plans and provide follow-up to ensure actions are completed and documented.

- Provide feedback and assistance to Customer/Client questions and concerns.

- Initiation and completion of Deviation Reports and Change Controls.

- Maintain relations with outside contractors/suppliers and monitor effectiveness of their services.

- Recalls – Working directly with the Client ensure product is both physically and systemically quarantined.

- Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse.

- Coordinate disposition of product as per Clients requests and Lynden’s Destruction agreement.

- Develop proactive strategies for preventing possible future problems with systems or processes.

AQPIC

- Branch responsibility for Narcotics and Controlled Substances as defined by Health Canada’s Office of Controlled Substances.

- Checking reports on a daily and monthly basis for accuracy. Sending appropriate reports to the Drug Control Unit.

- Checking and monitoring inventory levels for discrepancies and/or potential back orders.

- Dealing with customer and client questions and/or concerns.

- Communicating with the appropriate Health Canada officials regarding regulatory affairs, loss-reporting.

- Maintaining the security of the overall caged area including the vault.

SKILLS REQUIRED

- Strong knowledge of current regulatory requirements.

- Superior familiarity with warehouse and office operations.

- Effective problem-solving skills.

- High work standards.

- Excellent verbal and written communication.

- Excellent organizational and time management skills.

- Ability to make decisions and recommendations.

- Demonstrate effective interpersonal and team skills.

EDUCATION & EXPERIENCE

- Bachelor of Science or Equivalent

Minimum experience required

- 3 - 4 years related work experience.

- Plus 6 months on-the-job training OR equivalent combination of experience and education.

WHY WORK FOR US

Lynden’s mission and values guide us to support each other and the communities we serve. Our original philosophy of putting the customer first, working hard, delivering quality, being the best, and having fun throughout still influences everything we do. When working at Lynden, you will gain access to a variety of perks and benefits:

- Competitive medical, dental, disability, AD&D, and life insurance benefits.

- Pension plan.

- Access to our EAP (Resources for Living) to better support our team.

- Years of service recognition awards.

Lynden International Logistics ULC is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

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