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Office Administrative Assistant

3 weeks ago

Victoria, Canada Cantec Fire Alarms Full time

Office Administrative Assistant

**Company Overview**: We are a leading fire alarm services company dedicated to ensuring the safety and security of our clients' premises. Our team of dedicated technicians provides comprehensive service to existing fire alarm systems, and we are seeking a detail-oriented and organized individual to join our office staff as an Office Administrative Assistant.

**Position Overview**: As an Office Administrative Assistant, you will play a pivotal role in the smooth functioning of our operations by providing support in processing and managing reports generated by our field technicians. The role requires a keen eye for detail, strong organizational skills, and proficiency in Excel.

**Responsibilities**:

- Receive and review electronic reports submitted by field technicians through Service Trade software.
- Accurately enter and format data from reports into Excel spreadsheets according to established templates.
- Perform data validation to ensure accuracy and resolve any discrepancies with field technicians as needed.
- Utilize Excel functions and tools for data manipulation, sorting, filtering, and potentially creating charts or pivot tables.
- Generate summary insights and basic reports based on processed data.
- Collaborate with field technicians and other team members to resolve any issues or questions related to the reports.
- Maintain organized electronic records of processed reports and related documentation.
- Assist in other administrative tasks such as filing, document organization, and correspondence.

**Qualifications**:

- High school diploma or equivalent; additional education in a relevant field is a plus.
- Proficiency in Microsoft Excel, including data entry, formatting, and basic functions.
- Strong attention to detail and accuracy in data processing.
- Effective communication skills for collaborating with field technicians and other team members.
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
- Previous experience in data entry, administrative roles, or similar positions is advantageous.
- Familiarity with Service Trade software or similar systems is a bonus.
- Problem-solving skills and the ability to work independently within established guidelines.

**Working Conditions**:

- The role is primarily office-based.
- May require occasional interaction with field technicians for clarifications.
- The position may involve some repetitive tasks

**Salary**: From $23.00 per hour

**Benefits**:

- Casual dress
- Company events
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Victoria, BC V8Z 1B7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)

Work Location: In person