Service Writer

7 days ago

Greater Sudbury, Canada Fountain Tire Full time

Overview:
Put yourself in the driver’s seat and get some traction at
**Fountain Tire Sudburry (Barrydowne)**. We are currently looking for a full time
** Front Counter Associate/Service Advisor** This position requires a responsible and self motivated individual. This position has potential to move into an assistant management role in the future. We are looking for a career minded individual who has a passion for customer satisfaction.

As part of the front-line staff, the Service Writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
- Providing service quotes and receiving customer authorization for work to be performed
- Finalizing sales and completing customer follow up to determine their satisfaction level with the service received
- Scheduling customer appointments for tire and mechanical service
- Recommending tire service, specialty tire service, wheel and mechanical service to customers
- Ensuring that all products are billed accurately to the customer
- Providing counter sales service

**What does it take to get on track?**
- Previous experience as a Service Advisor or Service Writer would be preferred but we are willing to train someone with a good attitude that is willing to learn
- Mechanical aptitude is a must have
- Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
- Ability to work Saturday's
- Excellent time management skills
- Strong interpersonal skills with the ability to work as a team
- Ability to work well under pressure in a fast paced, ever changing and high-volume environment

**What do we offer? At Fountain Tire, you’ll have a great place to work**:

- Pay worthy of your experience $18-$25/hour based on experience
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
- Health, Dental and Vision Benefits for you and your family
- RRSP matching program
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store

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