Settlement Support Facilitator

**Title**: Settlement Support Facilitator

**Reports to**:Manager, Immigration Services

**Position Status**: Full Time

**Vacancies**:1

**Salary**: $42,000

**Start Date**:Immediately

**Location**: YMCA Centre for Immigrant Programs, 104-7071 Bayers Road, Halifax, NS

**Dept**: 5380

Since 1853 the YMCA of Greater Halifax/Dartmouth has been connecting Nova Scotians to build healthy communities. As a non-profit charity we provide vital services, including Health, Employment, Childcare/Camps, Immigrant Services, and Youth Development.

**The YMCA Experience**

At the YMCA we know that our ability to partner with others in our community is through the passion and dedication of our employees and volunteers. In joining the YMCA of Greater Halifax/Dartmouth you will become part of a dedicated network of individuals with great passion for providing a holistic support to the communities in which we serve.

**The Opportunity**

As part of YMCA Immigrant Services team, the Settlement Support Facilitator will work closely and provide two deep leadership to the complex and emerging needs of new arrivals in Nova Scotia with a focus on those arriving from Ukraine. This position will be responsible for direct client and community engagement as well as tool and process development to support the coordination of resources and the evolving needs of this special project response.

**Responsibilities include**
- Providing support with a variety of settlement, language, and integration needs
- Supporting with registration and needs assessments
- Providing referrals and connections to appropriate resources and services
- Acting as a liaison and navigator to ensure uptake of referrals
- Working with partners to support resource allocation
- Sharing resources and updates with other SPOs and community organizations across the province
- Coordinating and integrating approaches to the evolving information and needs of new arrivals
- Organizing and leading information sessions
- Outreach to different community organizations and resources to leverage support
- Providing outreach support to clients across the province when needed
- Cultivate and maintain relationships with internal and external stakeholders to create a referral network of services for clients
- Collecting and tracking data and reporting
- Development of relevant tools, processes and resources

**Qualifications and Skills**
- Ability to communicate in Ukrainian both verbally and in writing
- Demonstrated knowledge of and experience working with immigrants, displaced people and refugees
- Combination of relevant education and experience working in community setting
- Demonstrated outreach experience and excellent rapport building
- Exceptional interpersonal and communication skills
- Familiarity and experience in various online tools and platforms
- Ability to create tools and resources that support efficiencies and information sharing
- Demonstrated experience engaging various stakeholders and community organizations to support integration and coordination of approaches
- Experienced with facilitating large and small groups
- Strong organizational skills and the ability to manage multiple tasks and meet deadlines
- Demonstrated discretion and sound judgement in the handling of confidential information
- Proficient in Microsoft 365 Skills
- High level of initiative is needed to work independently and respond to unanticipated situations
- Schedule flexibility to accommodate variations outside of regular business hours, as needed.
- Valid Nova Scotia Drivers license and reliable vehicle an asset

**We Offer**
- Participation in Comprehensive Group Benefits and Pension Program
- Strong Work Life Balance Programs (i.e. Paid Personal and Vacation Days)
- Individual & Family YMCA Membership options
- Access to discounted childcare/program

**Note**:

- A current and satisfactory Criminal Record Check/Vulnerable Sector Check
- Child Abuse Registry Check
- Proof of valid First Aid and CPR training
- Proof of full vaccination against COVID-19** (preferred)**:

- Employees will be required to attend YMCA Child Protection Training

We look forward to hearing from you

**_
The YMCA of Greater Halifax/Dartmouth is an equal opportunity employer that values the diversity of people and communities and is committed to excellence and inclusion in our Association. We are committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation. Applicants are encouraged to self-identify._