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Team Manager, Fx Settlements and Confirmations

2 weeks ago

Halifax, Canada Royal Bank of Canada Full time

**Job Summary**

Manager FX Settlements and Confirmations

To manage and lead a team of 2 based in Halifax, NS, ensuring the group runs efficiently and in a controlled manner

To drive continuous change and improvement keeping FX Settlements abreast of regulatory changes and market standard changes in all relevant jurisdictions

To ensure a consistent and standardized FX Settlements model that is aligned to the Business and Client Services target operating strategy

Is responsible for delivery of the change management strategy within FX Settlements

**Managerial Excellence**:

- Ensure that all direct reports receive 1 formal annual performance review, 1 mid year check point discussion and continuous feedback during the course of the year
- Ensure all employees are provided with adequate training and tools and that all mandatory training is completed within required time frames
- Develop and communicate measurable goals and objectives for direct reports ensuring they are aligned to the business and that they are reviewed on quarterly basis
- Drive performance management, support career development and reward strong performance
- Proactively manage poor performers by providing ongoing coaching, mentoring and regular assessments
- Ensure that employees understand RBC vision, as well as support and reinforce targeted behaviours that contribute to RBC goals and Leadership Model
- Accept and successfully execute change while supporting employees through the process, and keeping them focused on business priorities
- Leverage the value in unit, department, and enterprise wide teams to develop better solutions and achieve a cross enterprise mindset

**Controls and Business Process Improvement**:

- To align to the Global FX/MM Settlements Target operating Model from a functional perspective and to the FX businesses from a regional service provision perspective
- To manage the governance and control for FX Settlements, ensuring all breaches are escalated to Senior Management in a timely manner
- Ensure satisfactory audit ratings are achieved and issues are closed in a timely and efficient manner and in accordance with established guidelines and regulations
- Define and update Business Process Flows, SOX packages and Control Inventory (s)
- Maximise workflow efficiency, minimise errors and actively introduce solutions to improve business process flows and mitigate operational risk
- Root cause analysis of errors, implementing change to mitigate in the future
- To act as project lead, define and implement new business requirements
- To ensure sufficient controls are in place to sign off on reportees attestation, in accordance with the global RBC attestation policy
- Review and provide business sign off for User Acceptance Testing
- Ensure compliance with policies, procedures, RBC Standing Orders and regulatory requirements Payment Verifiers must ensure they understand and abide by the Payment Risk Standing Order at all times, ensuring the following; all payments have a justifiable business reason as to why the payment is required to be made, all payments will utilise a settlement instruction record when there is potential for a re-occurring payment to be made, all settlement instructions must be appropriately authenticated, all payments/ settlement authentication and/or settlement instruction records must adhere to the Segregation of duties requirements.

**Client Service**:

- Act as a primary liaison person between front office and other operational support functions
- Provide best in class Client Service by delivering a professional and superior service

**Regulatory**:

- Ensure RBC is compliant with regulatory requirements and obligations
- Ongoing adherence and review of Industry codes and best practices

**Key relationships**:

- Business and Client Services Leadership team and other relevant global Business and Client Service groups
- External Service Providers, market participants and buy side clients
- Quantitative and Technology Services, Client and Data Management Group, Finance, Global Markets businesses, Legal and Compliance, Group Risk Management

**Education and Experience requirement**:
**Required**:

- Extensive operational experience in an investment banking environment (4 to 7 years)
- Proven Managerial Excellence and Change Leadership
- Proven ability to lead under pressure and deliver
- Demonstrated leadership ability
- Extensive knowledge of Industry Codes, Best Practices, International Payment and Compensation rules
- In depth understanding of FX trade life cycle events and process flows
- In depth understanding of operational risks, impacts, assess and implement preventative and mitigating controls
- In depth understanding of RBC Internal Trading, Sub and General ledger platforms, the core principles of accounting rules and the downstream impact to the Balance Sheet

**Preferred**:

- Post-secondary education or equivalent

**Technical abilities**:

- The ability to perform analysis of busines