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Content Research Specialist

2 weeks ago

Kitchener, Canada ApplyBoard Full time

The Opportunity:

- We are looking for a detailed oriented, customer centric and creative Content Research Specialist to join our growing Customer Experience team and take our company and platform to the next level
- What you’ll be doing every day:

- Review legal contracts to ensure partner schools are promoted accordingly
- Conduct research to extract program and school requirements
- Review data for deficiencies and update information in response to research findings
- Collate, verify accuracy, and sort both external and internal information to prepare for computer entry
- Clarify processes when required
- Create school pages, program web pages, write descriptions, and categorize programs to accurately represent partner schools
- Communicate school information across appropriate teams within ApplyBoard
- Work cross functionally to respond to program and school inquiries and requests
- Participate in partner school information sessions and workshops
- Assist team leads and management to provide feedback for process improvement
- What you bring to the table:

- Proficiency in proofreading/editing text to ensure spelling and grammatical precision
- Experience or education in qualitative research methods preferred
- Working knowledge of Google spreadsheets, Microsoft Word and Gmail
- Flexible and adaptable; someone who thrives in a fast-paced, collaborative environment
- Exceptional interpersonal, verbal, and written communication skills
- Aptitude for prioritizing tasks with an attention to detail
- Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
- Ability to work cross-functionally to ensure information consistency and quality
- Adept researching and problem-solving capabilities
- Associates or Bachelor's degree an asset
- Life at ApplyBoard:

- By joining our team, you have the opportunity to:
- Join the fastest-growing technology company in Canada, with many opportunities for growth and advancement-
- Work alongside a globally diverse team of over 1,500 team members based in over 25 countries, who speak more than 75 languages.-
- Make a difference in the lives of thousands of students as they explore educational opportunities-
- Want to learn more about ApplyBoard, read our- Life at ApplyBoard Blog
- , and be sure to follow us on our- LinkedIn page
- .- About ApplyBoard
- ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast 50 list in 2019 and #2 in 2020.
- ApplyBoard was also been named to LinkedIn’s list of Top Startups in 2020 and 2021 and TechTO’s list of top Canadian Rocketship companies to accelerate your career in the Tech Industry.
- In 2021, ApplyBoard announced a C$375M Series D funding on a C$4B valuation. This funding will allow us to further invest in our technology, grow our team around the world, and serve more students on our mission to educate the world. Thank you for your interest in ApplyBoard. Please note that only qualified applicants that have been selected for an interview will be contacted.
- ApplyBoard is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any accommodations or assistance during the recruitment process, please let us know.