Content Specialist Manager

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.
- Kitchener (ON), Canada

Content Specialist Manager
- Who we are
- In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands - Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron - we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
- Kitchener, ON

**Content Specialist Manager**
- The Content Specialist Manager is at the forefront of our content strategy, driving consumer engagement through compelling and strategic copy and leads the development of various copy projects that align with our brand objectives while collaborating closely with cross-functional teams and external partners to ensure cohesive messaging across all platforms. This position works with and takes direction from the CS Senior Manager but also works independently on briefs within the project management boards.

**Responsibilities**:

- Assists the copy team in project development by providing guidance and direction for freelancers and agencies, ensuring alignment with creative concepts.
- Leads the development of strategic copy projects that resonate with our target audience and drive consumer engagement.
- Collaborates with diverse teams to brainstorm innovative ideas that enhance existing marketing assets and contribute to overall brand growth.
- Reviews materials and concepts to identify opportunities for enhancement, ensuring all content meets high-quality standards.
- Writes original copy that captures the essence of the brand while editing existing content based on project briefs to maintain clarity and effectiveness.
- Ensures adherence to brand style guidelines and best practices throughout all written materials, while also complying with regulatory requirements for critical materials.
- Works closely with designers, marketers, and other stakeholders to refine concepts, ensuring cohesive messaging across all platforms.
- Monitors content performance metrics to assess effectiveness, using insights gained to inform future content strategies and improve engagement rates.

**More about you**:

- Bachelor’s degree or equivalent experience
- 8-12 years of relevant experience; preferred 5-8 in a medical field
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Creative mindset with a keen eye for detail and a passion for storytelling
- Proficient in American English; knowledge of British English
- Skilled at both long-form and real-time content creation.
- Engaging storyteller
- Leverage data and insights to create engaging content
- Collaborate with tool owners and key stakeholders

**A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova**
- Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you

**What we offer**:

- Exciting and challenging work environment
- Collaborative culture
- Opportunities for continuous self-improvement
- Opportunities for flexible hybrid model work environment
- A company that values diversity and inclusion
- Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
- Mentorship program and career development plans
- Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

**How we work**:

- At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and striv