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Hotel Receptionist

2 weeks ago


Montréal, Canada Hôtel Faubourg Montréal Full time

**Job Overview**

**Responsibilities**
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage check-in and check-out processes efficiently.
- Handle guest inquiries and provide information about hotel services and local attractions.
- Process reservations and maintain accurate records of guest information.
- Operate phone systems to manage incoming calls and relay messages promptly.
- Assist with billing inquiries and ensure accurate payment processing.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Address any guest complaints or issues with professionalism and urgency.
- Maintain the cleanliness and organization of the front desk area.

**Experience**
- Previous experience in a hotel or hospitality environment is preferred.
- Strong customer service skills, with the ability to communicate effectively with guests from diverse backgrounds.
- Bilingual or multilingual abilities are highly desirable to enhance guest interactions.
- Familiarity with front desk operations, including reservation systems and phone etiquette.
- Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Join us in providing outstanding guest services as we strive to create memorable experiences for all who stay with us

**Job Type**: Part-time

Pay: $26.04-$29.00 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Night shift

Work Location: In person