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Front Desk Hotel Manager

2 weeks ago

MontTremblant, Canada Microtel Mont-Tremblant Full time

Work Term: Permanent
- Work Language: Bilingual
- Hours: 35 to 45 hours per week
- Education: No degree, certificate or diploma
- Experience: 3 years to less than 5 years
- or equivalent experience
**Work site environment**:

- Non-smoking
- Air conditioned
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Organize and maintain inventory
**Supervision**:

- 5-10 people
**Musical genre**:

- Opera
**Computer and technology knowledge**:

- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS Windows
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
**Screening questions**:

- Do you have previous experience in this field of employment?
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
**Long term benefits**:

- Deferred Profit Sharing Plan (DPSP)
- Group insurance benefits
- Life insurance
- Long-term care insurance
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Variable or compressed work week