Microsoft 365 Administrator

2 weeks ago

Brampton, Canada AstraNorth Full time

**Experience (Years): 4-6**
**Essential Skills**:

- Office 365 Administration
- Proven experience working with M365 tech stack; including Azure, Teams, Security andCompliance, and Power Automate
- Advanced knowledge in system architecture, design, configuration, disaster recovery, business continuity, storage management, and performance monitoring
- Proven ability to write concise, detailed technical documentation for internal IT use and end-user training purposes, including detailed network diagrams, system processes, and maintaining accurate records of system configurations and inventory.
- Able to interpret the operational requirements of end users, project managers, and other stakeholders, and develop detailed task lists from start-to-finish.
- Excellent analytical reasoning, problem-solving, and organizational skills
- Ability to work on multiple projects simultaneously and meet project deadlines.
- A self-starter with the ability to work collaboratively as a member of a team, as well as independently.
- Willingness to learn new software systems as required.

**Role Description**:

- Build, manage, and support system services including SharePoint, MS Teams, Power Automate, and other industry standard tools.
- Participate and consult in projects to help migrate from legacy technologies to Microsoft Cloud based solutions.
- Provide Escalation support, aid in the implementation and maintenance of endpoint device;
- software, and 3rd party tools
- Review and contribute to department developed standard operating procedures as it relates to M365.
- Identify efficiencies and areas for improvement with regards to M365, create standard operating procedures and lead training
- Test systems and new procedures prior to delivery.
- Troubleshoot, investigate, and escalate advanced or on-going technical issues for M365.
- Ensure connectivity between databases and systems.

**Job Types**: Full-time, Fixed term contract

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Brampton, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: Hybrid remote in Brampton, ON

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