Host/hostess

1 week ago

Vaughan, Canada Stacked Pancake & Breakfast House Full time

Duties:

- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide menus
- Take reservations and manage the waiting list
- Answer phone calls and assist with inquiries or reservations
- Assist with seating arrangements to ensure efficient use of dining space
- Monitor the dining area to ensure cleanliness and organization
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Provide excellent customer service by addressing guests' needs and concerns
- Handle guest complaints or issues in a professional and timely manner

Qualifications:

- Previous experience in guest services or hospitality preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and ability to handle multiple calls simultaneously
- Familiarity with POS systems is a plus
- Ability to work in a fast-paced environment and remain calm under pressure
- Strong organizational skills and attention to detail
- Ability to work well in a team and collaborate with others
- Flexibility to work evenings, weekends, and holidays as required

**Job Type**: Part-time

**Salary**: $16.55 per hour

Expected hours: 15 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Every Weekend
- Morning shift
- Weekends as needed
- Weekends only

Supplemental pay types:

- Tips

Work Location: In person

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