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Sales Manager

3 weeks ago

Parksville, Canada Yates Memorial Services Full time

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

**JOB RESPONSIBILITIES**

**Staff Management and Leadership**
- Meet and exceed established location sales quotas
- Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
- Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
- Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

**Market Share**
- Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
- Analyze and be aware of competitor pricing
- Plan and participate in community events designed to develop prospects and heighten awareness of the location

**Expense Management**
- Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
- Approve all discounts offered to customers
- Prepare reports that demonstrate compliance with financial controls

**Operations Support**
- Maintain all marketing materials, training manuals, sales equipment and other sales supplies
- Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
- Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

**Compliance**
- Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
- Ensure compliance of sales practices with federal, state/provincial and local regulations

**MINIMUM REQUIREMENTS**

**Education**
- Bachelor’s degree preferred

**Experience**
- Sales Counselor and sales supervisory experience preferred
- Experience presenting, training, coaching and motivating salespeople

**Licenses**
- Valid driver’s license with good driving record

**Knowledge, Skills and Abilities**
- Working knowledge of Excel is preffered
- Knowledge of Salesforce is a plus
- Ability to maintain confidentiality
- Ability to work beyond standard business hours when necessary to service customers
- Ability to set goals for employees that are challenging but achievable

**Pay**
- $65,000/yr + commission - total compensation to be discussed in interview

**Job Types**: Full-time, Permanent

Pay: $65,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

**Experience**:

- sales: 4 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person