Service Coordinator

2 days ago


Winnipeg, Canada Industrial Truck Service Full time

**About us**

Industrial Truck Service is a small business in Winnipeg, MB R2J 3T1. We are professional, data-driven, supportive, and our goal is to provide our customers with reliable service and up to date billing.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Safe work environment
- Lively atmosphere
- On-the-job training

**Responsibilities**:

- Manage customer service inquiries and complaints.
- Develop and maintain relationships with customers and vendors.
- Schedule service appointments and coordinate with technicians to ensure timely completion of services.
- Ensure customer satisfaction by providing prompt, courteous, and accurate service.
- Maintain accurate records of customer interactions and transactions.
- Monitor customer feedback to identify areas of improvement.
- Timely and accurate invoicing on on completed jobs.
- Third party billing

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$22.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 2 years (preferred)
- Administrative experience: 1 year (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person



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