Administrative Support Iii

6 days ago


Edmonton, Canada Alberta Health Services Full time

Your Opportunity:
The University of Alberta Hospital is recognized as a leader in health care innovation. Here, we deliver extraordinary care to patients, supported by state-of-the-art technology and a team of dedicated healthcare professionals. As a member of the virtual monitoring team, you will observe and monitor patients from a remote location using video technology. You will recognize and respond quickly to behaviors that compromise patient safety by working cooperatively with nursing staff. Even though you are not in the same physical location, you are a valued member of the healthcare team. In addition to monitoring patients, your role as a working leader includes providing in-scope leadership to virtual monitoring attendants. The working leader is responsible for monitoring a live video feed of patients to ensure their safety and well-being. You will recognize activities that may result in harm and respond by communicating clearly and effectively with the patient using a 2-way audio device. If the patient needs immediate help, you will activate an alarm and provide concise information to the nurse. You are responsible for creating accurate and detailed records of observations, patient interactions and events in the electronic health record. The ability to complete equipment safety checks and basic equipment troubleshooting is also required. In addition to monitoring patients, you will act as a liaison between departments and be the first point of contact for customer service issues. Coordinating work assignments and providing orientation and training for new employees is also part of your role.

Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- **Acute Care Alberta**:N
- ** Primary Care Alberta**:N
- ** Recovery Alberta**:N
- ** Classification**:Administrative Support III
- ** Union**:AUPE GSS
- ** Unit and Program**:Medicine Telemonitoring
- ** Primary Location**:U of A Hospital
- ** Location Details**:As Per Location
- ** Multi-Site**:Not Applicable
- ** FTE**:0.00
- ** Posting End Date**:28-APR-2025
- ** Employee Class**:Casual/Relief
- ** Date Available**:05-MAY-2025
- ** Hours per Shift**:12.25
- ** Length of Shift in weeks**:Varies
- ** Shifts per cycle**:Varies
- ** Shift Pattern**:Evenings, Nights, Weekends
- ** Days Off**:Other
- ** Minimum Salary**:$23.53
- ** Maximum Salary**:$28.60
- ** Vehicle Requirement**:Not Applicable

**Required Qualifications**:
Completion of Grade 12 or equivalent.

**Additional Required Qualifications**:
Prolonged sitting. Must remain alert at all times while monitoring patient activity. Client-centered approach. Attention to detail. Ability to prioritize work tasks. Basic computer knowledge and ability to use keyboard/mouse. Ability to operate a smartphone device. Ability to work with limited supervision. Teamwork/ability to work collaboratively. Ability to follow established protocols. Ability to read, write, speak, understand and provide verbal instructions in English. Ability to adapt/respond to changing priorities. Ability to solve problems. Ability to manage conflict. Coaching/mentoring.

**Preferred Qualifications**:
Prior experience as a virtual monitoring attendant. Prior experience in a healthcare setting. Recent customer service experience.



  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: Reporting to the Manager Rehabilitation & Allied Health, Transplants, Ambulatory Care and Emergency Department, the Administrative III position provides support to the University of Alberta Hospital, Rehab and Allied Health Department. As an Administrative Support III, you will carry out administrative activities in support of the...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: This Administrative Support III position is a key member of the Kaye Edmonton Clinic Dermatology clinic and Ambulatory Medicine Program. Reporting to the Clinic Manager, the Admin Support III incumbent is responsible for managing the flow of information in the clinic and providing clerical support to clinic staff. Duties include but are...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: We are looking for an enthusiastic and experienced Administrative Support III for our Edmonton Zone Diagnostic Imaging Central Scheduling Team! This position is accountable to the Manager of EZ Central Scheduling, Projects, and Initiatives for the effective performance of numerous clerical duties relative to the scheduling of Diagnostic...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: We are looking for an enthusiastic and experienced Administrative Support III for our Edmonton Zone Diagnostic Imaging Central Scheduling Team! This position is accountable to the Manager of EZ Central Scheduling, Projects, and Initiatives for the effective performance of numerous clerical duties relative to the scheduling of Diagnostic...


  • Edmonton, Canada Alberta Health Services Full time

    Do you like meeting new people? Have a passion for organization? Patient and Family Centred Care Family at the Stollery Children's Hospital is seeking additional casual Administrative Support III. This important role provides support and assistance to the Patient and Family Centred Care team and spaces as well as the patients and families who visit. This...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: The Indigenous Wellness Core (IWC) works in collaboration and partnership across Alberta Health Services and with all external partners to support innovation and improvement in Indigenous Health and to work towards health equity for Indigenous peoples and communities. The IWC has a significant opportunity to improve the health of...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: Do you have a passion for meeting new people and strong organizational skills? Patient and Family Centred Care Family Spaces at the Stollery Children's Hospital is looking for casual Administrative Support III. This role provides support and assistance to the Patient and Family Centred Care team, spaces and the patients and families who...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: Adult Community Services provides Addiction & Mental Health treatment to the residents of Edmonton and surrounding suburban areas. The ACS program adheres to the Principles of Care providing quality, client focused, recovery based, concurrent capable, culturally appropriate care to those seeking supports/services within Addictions & Mental...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: Description: As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. - **Classification**:Administrative Support III - ** Union**:AUPE GSS - ** Unit and Program**:Edmonton Zone Day Hospital - **...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: The Pediatric Clinical Services Scheduler position performs a wide range of clinical and clerical activities that contribute to the Stollery Children’s Hospital Ambulatory clinical scheduling operations. The highest level of reliable services will be provided by this position while keeping patient privacy and security confidential at all...