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Branch Manager
3 weeks ago
We have an immediate opening for a Branch Manager, working out of our Sudbury location. This location is a constantly busy, quickly growing facility that operates with a goal-oriented and customer-driven team. As the Branch Manager you provide overall leadership to all branch employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, and budgets. You deliver results through leadership, direction, alignment and motivation. In-depth knowledge of operations, management, process, and financial disciplines.
**Key Qualifications**:
- Adhere and enforce all company safety standards and any customer safety standards when on-site.
- Analyze and present new business opportunities, implementing location strategies while managing resources to increase revenue and maximize profitability.
- Strong understanding of the market including customers, competitors and local market initiatives.
- Ensure backlog of equipment for service and repair is maintained within accepted company standards.
- Hire, train and mentor team members in various roles from rental coordinators, to parts, service and drivers.
- Complete performance reviews with all branch staff discussing strengths, development opportunities, while holding employees accountable for daily activities, business and personal objectives.
- Drive in store merchandising initiatives including pricing, inventory control, product placement, etc.
- Ensure all corporate policies, procedures and relevant legislation is administered and followed appropriately by branch staff.
- Ensure a high level of customer service is maintained, assisting in the resolution of customer service issues.
- Prepare, forecast and review monthly, quarterly and annual reports, including profit and loss statements, monthly safety inspections, monthly operating reviews, yearly budgets and other reports detailing operational status.
- Monitor over-due accounts and credit risks.
- Maintain accurate inventories, preventing and reducing slow moving items.
- Authorize expenditures, approve invoices, and control petty cash.
- Ensure branch is operating efficiently in terms productivity, order fulfillment, and service/repair.
**Additional Qualifications**
- 5 years of rental industry experience or related including construction, home improvement or retail
- Ability to multi-task and work effectively in a fast-paced environment
- Proven track record for decisive actions via analytical thinking, goal-directed leadership and service-oriented performance
- Result orientated with a demonstrated history of success
- Experience directing and motivating teams
- Competent financial and business acumen
- Customer service aptitude - ability to address and resolve customer service issues
- Excellent communication skills and techniques
- Ability to interface with multi-faceted, cross-functional teams and departments
- Excellent time management and organization abilities, with the ability to work and make decisions independently
- Excellent oral and written communication skills
- Computer literate with proficiencies in Word, PowerPoint and Excel
- Valid Driver’s License and clean Driver’s Abstract
- Experience with Health and Safety training is an asset (i.e. WHMIS, etc.)
- Technical aptitude of CAT equipment and operations would be considered an asset
- Prior experience with both TRAC operation and Systematics would be considered an asset
- The flexibility to adapt to emergency and overtime arrangements
- Willingness to travel as require
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Stock options
- Vision care
**Job Types**: Full-time, Permanent
Wage: $85,000-$95,000 per year
Battlefield Equipment Rentals is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, Battlefield Equipment Rentals provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know, and we will work with you to meet your needs.
