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Service Manager

2 weeks ago


Cambridge, Canada Cintas Full time

**Requisition Number**: 206882

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

**Skills/Qualifications**:
Required
- The ability to meet the physical requirements of the position
- High School Diploma/GED; Bachelor's Degree preferred
- Possess a valid driver's license in good standing

Preferred
- Management experience
- Experience in industrial sales or customer service

**Benefits**:
Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners.

Additionally, our employee-partners enjoy:

- Competitive Pay
- Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Vacation and Holidays
- Skills Development, Training and Career Advancement Opportunities

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.

This job posting will remain open for at least five (5) days.

**Job Category**: Service
**Organization**: Rental
**Employee Status**: Regular
**Schedule**: Full Time
**Shift**: 1st Shift