Manager, Regional Analyst, Canada Retail Cre

**Job Summary**

**What is the opportunity?**

The Regional Analyst is responsible for providing comprehensive business and analytical data and strategy evaluation to Canada Office region, assisting in the management, optimization and decision-making processes related to the Regional property portfolio as well as the smooth delivery of high-quality operations. The role involves data analysis, market research, lease administration, reporting and project management collaboration to align with CRE’s vision.

**What will you do?**
- Analyze and monitor the real estate portfolio, identifying opportunities for process improvement, cost reduction, service level improvement, consolidation, or expansion.
- Maintain up to date records and reports for use in engaging with our internal clients, service partners and functional support partners.
- Assist with financial modelling and collaborate on the creation of business cases and PAR development (for small to medium sized projects)
- Coordination of budget preparation, monitoring spends against budget
- Coordinate market research in key regions working closely with service partners to assess trends, benchmarks, and positioning in key portfolio nodes.
- Monitoring of service partner performance, undertaking trend analysis and identifying opportunities for process and service improvements
- Assist in the development of Options Analysis - the evaluation of potential sites and properties, providing recommendations on location, cost, and technical suitability, working through our service and functional support partners.
- Prepare and coordinate reports and dashboards for presentation to key internal clients and within CRE, liaising as necessary with CRE Centers of Excellence
- Take leadership on the maintenance and updating of playbooks and process documents for the region.
- Co-coordinate in planning and delivery of CRE Projects, including the collation and sharing of Lessons Learnt facilitating cross learning.
- Close coordination with internal departments (Finance, Legal, HR, Operations) to align real estate strategies with corporate objectives.
- Act as key liaison between regional CRE team, Centers of Excellence (COEs), service partners and functional support teams.
- Managing On & Off boarding of all resources - CRE contractors, technicians, security guards etc.
- Collaborating with building management on audit reviews of security card and location access for employees, vendors and guests.
- Prepare and track progress/status of departmental reports.
- Redevelop and maintain an orderly and organized share drive filing system for all CRE correspondence, records, reports, presentation, etc. for timely, accurate retrieval of information as required.
- Handle and coordinate regional CRE team travel arrangements, as requested.
- Update and maintain Business Continuity Plan as required.
- Maintain CRE information repositories such as SharePoint and BOX. Drive standardization and ensure adoption of global standards.
- Maintain transaction pipeline document ensuring it reflects the information captured in CRE Systems (Manhattan)
- Assist with Invoice administration and process workflow efficiencies

**What do you need to succeed?**
- Knowledge of real estate management and services
- Ability to drive impact and partner with key relationships to achieve collective goals
- Exceptional written and verbal communication, Strong organizational and presentation skills
- Alignment with outsource service provider model, understand RBC vision and CRE portfolio objectives, as well as support behaviors that contribute to RBC success
- Alignment with internal RBC stakeholders and functional partners as well as global and regional service partners
- Ability to adapt to changing environments and always learn
- Speaking up for the good of RBC as an enterprise, and having courage to learn new ways of working

**Must-have**
- Bachelor’s degree required
- Minimum 1-2 years of real estate experience with a strong understanding of Portfolio / Client Relationship Mgmt. experience in Facilities Operations and Project Management
- Strong cost control, client focus, responsiveness to business goals and strategic business acumen
- Strong analytical and problem-solving skills
- Excellent communication and presentation abilities
- Attention to detail and good organizational skills
- Ability to manage multiple projects in a fast-paced environment
- Strong Analytical thinking, Organizational awareness, Teamwork and cooperation, Data analysis, Market Research, Reporting and project management collaboration to align with CRE’s vision.
- Ensure employees and service providers understand RBC vision, as well as support and reinforce targeted behaviors that contribute to RBC goals.
- No direct reports but significant collaboration across real estate strategy teams, informally managing/influencing a team of peers to reach a common goal on behalf of the client

**Nice-to-have**
- Experience within a Financial inst