Supervisor Flight Coordination Centre

7 days ago

Mississauga, Canada Chartright Air Inc. Full time

**Who we are**:
Chartright Air Group is an innovator within the Canadian aviation industry, offering bespoke private jet charter, turn-key aircraft management, aircraft maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada.

Our team of enthusiastic aviation professionals are encouraged to exceed expectations and introduce changes that bring about improvements to how we get work done and deliver customer experience. For over 35 years, we’ve flourished in this dynamic and exciting industry which is fueled by customer loyalty, exceptional talent, and our cornerstone values of being safe, customer-driven, respectful, and transparent.

**Why Chartright**:

- Make a difference and directly shape the trajectory of a rapidly expanding company in an exciting industry
- You will be an integral part of a high-caliber and people-focused team, driven by a shared commitment to exceptional customer service
- Help steer our continued transformation and growth, utilizing your unique talents to drive tangible results and improvements
- Enjoy unparalleled opportunities for personal and professional advancement
- Competitive compensation package, with 100% company-paid extended health and dental coverage
- Secure your future with our generous RRSP/DPSP matching program

**What you will do**:

- Provide weather reports to client service parties, ensuring clients’ internal representatives are equipped to communicate with their clients.
- Address priority items, coordinate and communicate task distribution to flight coordinator on shift.
- Lead daily team huddles and ensure each post in the Flight Coordination Center is aware of the opposite part’s work scope.
- Be the expert in all posts within the Flight Coordination Center. Resolve any issue that cannot be resolved by any Flight Coordinators.
- Process maintenance update on flight tracking program (Avianis).
- Act as the main point of contact for management and other company personnel.
- Perform Flight Coordinator duties, managing day of operations, flight following and Trip Planning
- Provide coaching and mentoring to Flight Coordinators.
- Conduct case study/postmortem review, leading the team to learn from setbacks.

**What you bring**:

- Completion of post-secondary education - aviation program will be considered an asset.
- Minimum of 2 years of experience in Flight Coordination or Dispatch environment or a combination of 5 years of experience in Aviation. The experience can be a combination of pilot, maintenance, and client service with at least 1 year in Flight Coordination or Dispatch environment.
- Experience in Business Aviation Flight Coordination / Dispatch environment will be considered an asset.
- Ability to concentrate and maintain detail orientation and accuracy in a fast-paced, shared office environment.
- Proactive team player who takes initiative, applies logical thinking, and finds resolution for day-to-day challenges.
- High interpersonal skills, with the ability to influence and coach employees - prior leadership experience will be considered an asset.

We will consider an equivalent combination of education and experience.

**_ Join us and let’s shape the future of aviation together_**
- We thank all who apply, however only those who meet the qualifications will be contacted._

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