Maintenance Assistant

**You.**

You have a passion to raise the bar in the retirement industry. You are an energetic, motivated leader who is able to inspire others to provide the highest standards of performance and customer service. You will have experience in a similar setting with skills and knowledge in the areas of facilities maintenance, and health and safety. If you are a caring and compassionate individual who takes great pride in making a difference in the lives of our older adults then we are eager to hear from you.

**Us.**

What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry? You get VVA Retirement Communities. At VVA, we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. At VVA we put people first. We are looking for just the right person who shares VVA’s mission - Making Today Great

**The Career.**

As Maintenance Assistant for a VVA Retirement Community you will be responsible for overseeing and proactively enhancing the day to day maintenance needs of the Community. The maintenance Coordinator is responsible for overall facility maintenance including building maintenance, plumbing, electrical, carpentry, Waste/Recycling management.

The Maintenance Assistant will work with the Maintenance Coordinator, Services Manager and other resources to ensure VVA provides the best in overall care for its Community Members. You will make working and living at VVA an awesome experience by continuously working to improve the customer service experience.

**Key Responsibilities include but not limited to**:

- Plans, directs, supervises and evaluates maintenance programs ( HVAC, plumbing, water, gas, electrical, mechanical, communications, carpentry, painting, drywall, refinishing, grounds care and equipment maintenance)
- Ensures safe operation of swimming pool. Maintains logs/records of pool chemistry and adjustments to it. Orders needed supplies for the pool in consultation with the Services Manager
- Schedules maintenance repairs, performs preventive maintenance and coordinates all replacement and new installation activities. These activities are done in a timely manner with minimum disruption to Community Members.
- Conducts maintenance of the exterior property of the Community including general cleaning of the area; clearing garbage; snow removal etc.
- Effectively coordinates and completes the readiness of all vacated suites so as to provide quick availability to new prospects.
- Performs an annual safety review of all suites and common areas and keeps records of the same
- Observes, notes and maintains the common areas in good repair and pleasing to the eye at all times. Any needed repair will be done in a timely manner
- Inspects all equipment and systems on a regular basis to ensure proper functioning and safety, including security and emergency systems such as back-up generator and cameras.
- Performs or arranges emergency maintenance duties as required.
- Maintains maintenance records, receipts, and ledgers are kept and ensures proper follow-up of all maintenance contracts as directed
- Aids in receiving, ordering and storing supplies for the Community.
- Participates in all Health and Safety, fire Safety and Quality Improvement programs including conducting fire safety training for Team Members and monthly fire drill procedures
- Programs computerized entry system, fobs for Community Member suites and other entry points as directed
- Ensures issue resolution relating to Environmental Services are followed through with in cooperation with Community Members, families, other VVA Team Members.
- Ensure the delivery of services required by Community Members. This includes referring Community Members and families to the Wellness Manager should they require additional services not within their present service package.
- Conduct monthly, quarterly and annual audits as requested
- Ensures and follows effective Infection Control protocols are in place when needed i.e. outbreak
- Request all needed education to do with Wellness for Community Members and Team Members to maximize knowledge that will ensure safety and healthy living
- Other projects and responsibilities as assigned

**Business Planning & Monitoring**
- Attends and contributes to all Services department meetings and applicable Community meetings
- Assists the Services Manager with developing departmental goals by providing input regarding the Environmental services department, operations, talent and training plan and Health & Safety/Risk plan
- Implements, monitors, and achieves all approved departmental goals as set out

**Qualifications include but not limited to**:

- Minimum of 5 years of relevant experience in building maintenance management.