Optical Associate

2 weeks ago

Etobicoke, Canada FYidoctors Full time

Why You Should Join Us:
Join our team at FYidoctors and help us have a meaningful impact on people's lives while also having fun doing it

We at FYidoctors put our patient's well-being first. We put health front and center, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000. We are committed to FYidoctors being more than just a place to work, we strive to maintain a positive and supportive environment where all our people can thrive and grow.

How You'll Benefit:

- A comprehensive total rewards package
- Competitive wage and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities

Why We Need You:
Our Practice Coach is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.

You will play a critical role within FYidoctors and is crucial to our success by delivering world-class service to our patients. You must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

This position is a full-time, permanent role working up to 40 hours per week ranging from Monday to Saturday.

What Will You Be Doing?
- Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
- Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit your client's aesthetic and performance needs
- Interpreting optical prescriptions as written by an optometrist
- Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients'
- Submitting prescription eyewear requisitions to our manufacturing lab
- Arranging and maintaining retail display area
- Contributing to store retail sales goals
- Administering pre-testing services such as digital retinal imaging
- Manage appointment bookings, prescription printouts as well as billing and payments

What Do You Bring?
- Experience in a customer-facing, preferably retail environment
- A high level of comfort using technology and computers with solid proficiency in MS Office Suite
- A track record of learning new systems and processes
- A professional and approachable manner and a love of meeting and interacting with people

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us.

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Enthusiastic: Shows intense and eager enjoyment and interest

**Motivations**: Preferred
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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