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Member Service Representative Teller

2 weeks ago


Hamilton, Canada Talka Credit Union Limited Full time

**Responsibilities**:

- Handle member inquiries and complaints in branch, online and by phone
- Identify member needs and promote Talka’s products and services best suited to address those needs
- Maintain cash balances in accordance with authorized limits, list and balance cheques and daily balance transactions
- Document and update customer records based on interactions
- Opening new accounts, processing wire transactions, assisting members with online and mobile banking questions and bill payments
- Filing and outgoing mail
- Other duties as assigned by management

**Required Experience**:

- Minimum 1 year of cash-handling experience; prior financial institution experience is preferred
- Strong customer service skills, professional demeanor and the ability to prioritize and multitask
- Must be bondable
- Excellent written and verbal communication skills

**Branch Hours**:

- Monday, Tuesday, Thursday - 9:00 am to 5:00 pm
- Wednesday - 9:00 am to 1:00 pm
- Friday - 9:00 am to 7:00 pm
- Saturday - 9:00 am to 12:00 noon
- Closed Saturdays during July & August and any long weekends
- Applicants must be available to work every third Saturday

**Benefits**:

- Extended health care
- Vision care
- Vacation & paid time off
- Dental care
- RRSP Match

Pay: $26.00-$28.00 per hour

Work Location: In person