Warehouse and Logistics Lead-canada

Why join us?

We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to

express themselves, connect with the world, and live richer lives


At Tobii Dynavox, you can grow your career within

a dynamic, global company

that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed.

As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives.

What you'll do:
The Warehouse and Logistics Lead will oversee and be responsible for daily operations of Receiving, Inventory Control, Production, Shipping, Repairs, and Trials and Rentals in our Canada office. Warehouse and Logistics Lead will ensure efficient production processes while maintaining safety and quality standards.

As a Warehouse and Logistics Lead, you will be responsible for:

- Managing the overall Receiving process, this includes warehousing and inventory control.
- Managing the overall Production process which includes the entire workflow from raw materials to finished goods
- Managing the overall Shipping process, which includes packaging and shipping of finished products to our customers. Ensuring packaging and delivery of finished products while maintaining quality and timeliness of shipments to our customers and in a timely manner
- Managing the overall Trials and Rentals process which includes overseeing the entire lifecycle from customer inquiries to the return of products
- Managing the overall Repair process and ensure that products are fixed promptly and returned to customers in good condition
- Identifying and implementing improvements in logistics processes to enhance efficiencies and reduce costs
- Tracking and analyzing key performance indicators (KPIs) to assess the effectiveness of logistics operations and implement necessary improvements
- Understanding of ERP systems and other systems within the logistics process
- Effective cross-collaboration, communication, and cooperation with headquarters.
- Reviewing open orders and pick, pack and ship products and accessories to customer
- Performing a basic functional test and add the software to the devices
- Based upon packing slip, preparing package for shipment according to carrier instructions for UPS
- Ensuring that packages are shipped on a timely basis and consult with their manager and internal customers regarding any shipping issues or need for clarifications
- Receiving, inspecting, and putting items back into stock daily
- Rebuilding mounts received back from customers
- Restocking shipping boxes and other items that may need restocked daily
- Maintaining a well-organized and lean work environment
- Must be able to identify areas of improvement and suggestions for improvement
- Performing various duties as assigned

What you'll bring:

- Proven experience in logistics, particularly in managing both inbound and outbound logistics
- Problem-solving, and organizational skills. Proficiency in logistics software and tools
- High School Diploma required
- At least 3 years logistics/warehouse experience
- Leadership experience preferred
- Well versed Microsoft Suite, Salesforce, and Dynamics365
- Must have experience with process improvement and lean concepts
- Detailed oriented
- Good written and oral communication
- Interpersonal and strong leadership skills
- Ability to facilitate meetings and trainings
- Self-starter and self-motivated
- Work independently with little onsite direction
- Ability to lift and/or move up to 50 pounds

Work Environment:

- Light manufacturing environment
- Moderate noise level

We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.