Call Agent
1 week ago
Job Overview:
We are seeking a dynamic Call Agent to join our team. As a Call Agent, you will engage with customers with outbound calls for new sales opportunities and previous customers.
**Responsibilities**:
- Respond promptly to customer inquiries via phone calls
- Provide accurate information regarding products or services
- Perform data entry tasks accurately and efficiently
- Maintain a high level of professionalism and customer service at all times
**Experience**:
- Proficient in English with excellent written communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Familiarity with phone etiquette and customer service principles
- Experience in sales or upselling techniques is advantageous
- Strong data entry skills with attention to detail
- Multilingual capabilities are beneficial for engaging diverse customer bases
Join our team as a Call Agent and be part of a dynamic environment where your communication skills and customer service expertise will shine
Pay: From $17.00 per hour
Additional pay:
- Bonus pay
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Do you have a reliable means of travel to work?
**Experience**:
- sales: 1 year (preferred)
- Call center: 1 year (required)
- Customer Service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
-
Call Center Representative
2 weeks ago
Edmonton, Canada Always Plumbing & Heating Full time**Are you a charismatic customer service expert who puts the customer first?** **We're Growing again and seeking** to hire both **full-time and part-time Customer Care Call Center Agents** to book plumbing and HVAC appointments with our 5 Star service technicians to solve our customers needs. You will work closely with all departments to ensure that our...
-
Call Center Agent
1 week ago
Edmonton, Canada North Coast Regional District Full time**Responsibilities**: - Identify and escalate priority issues - Follow up customer calls where necessary - Document all call information according to standard operating procedures - Produce call reports **Requirements**: - High school diploma or equivalent - Basic understanding of windows base systems - Sound written and verbal communication skills -...
-
Bdc Call Agent
7 days ago
Edmonton, Canada West Side Mitsubishi Full time**Job Summary** **Responsibilities** - Conduct outbound cold calls to potential customers with the goal of booking sales appointments. - Follow up on internet leads, past inquiries, and unsold showroom visits. - Clearly communicate dealership promotions, vehicle options, and purchase opportunities. - Maintain professional phone etiquette to build trust and...
-
Communications Agent
4 days ago
Edmonton, Canada West Edmonton Mall Full time**Key Objective(s)**: The Communications Agent is responsible for the day-to-day operations of West Edmonton Mall Safety and Security Communications Centre. **Primary Responsibilities**: - Receiving calls for service and complaints from the public and/or facility staff. - Monitoring all existing alarm systems. - Dispatching security agents and/or other WEM...
-
Communications Agent
7 days ago
Edmonton, Canada West Edmonton Mall Full timeThe Communications Agent is responsible for the day-to-day operations of West Edmonton Mall Safety and Security Communications Centre. **Primary Responsibilities**: - Receiving calls for service and complaints from the public and/or facility staff. - Monitoring all existing alarm systems. - Dispatching security agents and/or other WEM department staff to...
-
Remote Call Centre Sales Agent
3 weeks ago
Edmonton, AB, Canada MCI Careers Full timeLOCATION: Remote Work-at-Home | Canada JOB TYPE: Full-Time PAY TYPES: Hourly POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...
-
Call Centre Team Lead
3 days ago
Edmonton, Canada The Brick Full timeIs this job for you?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you have an exceptional attention to detail? WELCOME HOME! **C**all Centre Team Leads **at Transglobal Service assist customers and address concerns related to warranty and repair and overall customer satisfaction. As the **Team...
-
Static Security Agent
1 week ago
Edmonton, Canada Assertive Protective Services Full timeThis job is best suited for active, physically-fit Security Agents who are either seeking a career in law enforcement or military, or who have prior service and experience in a law enforcement or military position. We are seeking high-energy Agents who are driven and motivated to make a difference to reduce crime and ensure safe and secure communities in...
-
Security Agent
7 days ago
Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full timeNAIT Protective Services is recruiting for one (1) fulltime Security Agent (classified as Building Patrol Officers). The Security Agent will work alongside the Sergeants, Peace Officers, and Communications Officers (Dispatchers) to create a safe and secure environment for the NAIT community. The Security Agent will report to the Peace Officer Sergeant, and...
-
Security Agent
1 week ago
Edmonton, Canada NAIT Full timeNAIT Protective Services is recruiting for the position of full time Security Agent (classified as Building Patrol Officer). The Security Agents will work alongside the Sergeants, Peace Officers, and Communications Officers (Dispatchers) to create a safe and secure environment for the NAIT community. The Security Agent will report to the Peace Officer...