Call Agent

2 weeks ago


Edmonton, Canada iDrive Canada Full time

Job Overview:
We are seeking a dynamic Call Agent to join our team. As a Call Agent, you will engage with customers with outbound calls for new sales opportunities and previous customers.

**Responsibilities**:

- Respond promptly to customer inquiries via phone calls
- Provide accurate information regarding products or services
- Perform data entry tasks accurately and efficiently
- Maintain a high level of professionalism and customer service at all times

**Experience**:

- Proficient in English with excellent written communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Familiarity with phone etiquette and customer service principles
- Experience in sales or upselling techniques is advantageous
- Strong data entry skills with attention to detail
- Multilingual capabilities are beneficial for engaging diverse customer bases

Join our team as a Call Agent and be part of a dynamic environment where your communication skills and customer service expertise will shine

Pay: From $17.00 per hour

Additional pay:

- Bonus pay

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have a reliable means of travel to work?

**Experience**:

- sales: 1 year (preferred)
- Call center: 1 year (required)
- Customer Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


  • Security Agent

    2 weeks ago


    Edmonton, Canada Assertive Protective Services Full time

    This job is best suited for active, physically-fit Security Agents who are either seeking a career in law enforcement or military, or who have prior service and experience in a law enforcement or military position. We are seeking high-energy Agents who are driven and motivated to make a difference to reduce crime and ensure safe and secure communities in...

  • Security Agent

    1 week ago


    Edmonton, Canada Assertive Protective Services Full time

    This job is best suited for active, physically-fit Security Agents who are either seeking a career in law enforcement or military, or who have prior service and experience in a law enforcement or military position. We are seeking high-energy Agents who are driven and motivated to make a difference to reduce crime and ensure safe and secure communities in...


  • Edmonton, Canada Always Plumbing & Heating Full time

    **Are you a charismatic customer service expert who puts the customer first?** **We're Growing again and seeking** to hire both **full-time and part-time Customer Care Call Center Agents** to book plumbing and HVAC appointments with our 5 Star service technicians to solve our customers needs. You will work closely with all departments to ensure that our...


  • Edmonton, Canada Trans Global Full time

    Is this job for you?: Looking for a leadership role where your skills help deliver exceptional customer experiences and open doors to future opportunities across Trans Global Service, The Brick, and LFL Group? WELCOME HOME! As a Call Centre Team Lead at Trans Global Service (TGS), you’ll coach and support a team of agents to deliver exceptional customer...

  • Call Centre Team Lead

    22 hours ago


    Edmonton, Canada The Brick Full time

    Is this job for you?: Looking for a leadership role where your skills help deliver exceptional customer experiences and open doors to future opportunities across Trans Global Service, The Brick, and LFL Group? WELCOME HOME! As a Call Centre Team Lead at Trans Global Service (TGS), you’ll coach and support a team of agents to deliver exceptional customer...

  • Call Centre Agent

    2 weeks ago


    Edmonton, Canada Crystal Glass Canada Ltd. Full time

    **Overview** **Answering Service Representative,** **Customer Care Center** **SUMMARY** Answer phones to respond to orders, general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone interaction. **PRIMARY RESPONSIBILITIES** - Answer phones and respond to customer requests. - Transfer...


  • Edmonton, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    Join a leading insurance and financial services agency for Desjardins Insurance with 2 locations in Edmonton. We are looking for a star who is an energetic, self driven professional. Come join our winning team! - Competitive salary and bonuses - Ongoing promotions with cash, prizes and travel incentives - Full health and dental benefits - Positive team...

  • Sales Manager

    20 hours ago


    Edmonton, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    Join a leading insurance and financial services agency for Desjardins Insurance with 2 locations in Edmonton. We are looking for a star who is an energetic, self driven professional. Great hours, supportive staff. No nights! No weekends! Come join our winning team! - Competitive salary and bonuses - Ongoing promotions with cash, prizes and travel...


  • Edmonton, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    Join a leading insurance and financial services agency for Desjardins Insurance with 2 locations in Edmonton. We are looking for a star who is an energetic, self driven professional. Great hours, supportive staff. No nights! No weekends! Come join our winning team! - Competitive salary and bonuses - Ongoing promotions with cash, prizes and travel...


  • Edmonton, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Dental insurance - Health insurance - Signing bonus We are a leading insurance and financial services firm for Desjardins Insurance with two locations in Edmonton. If you are outgoing, motivated, and customer focused, then we look forward to connecting about an exciting...