Front of House Supervisor

2 weeks ago

Toronto, Canada Rivoli Full time

The **Rivoli** is a bar, restaurant and performance space, established in 1982, on Queen Street West in Toronto, Ontario, Canada.

The club originally earned a reputation as one of Canada's hippest music clubs,[1] and many major Canadian comedy and musical performers have played on its stage, including The Kids in the Hall, Gordon Downie, The Frantics, Nirvanna The Band, Sean Cullen and the infamous Dark Shows. The Rivoli was synonymous with Toronto's black-garbed Queen West scene. This reputation waned as the club's clientele became more eclectic and upscale, but the Rivoli's atmosphere is still unique.

**The Opportunity**
- The position will be responsible for supervising the day-to-day operations of the front of the house. To assist F&B Manager in ensuring all staff adhere to Rivoli standards.
- Train, evaluate, lead, motivate, and coach all employees in the hotel’s food and beverage department to ensure that established cultural and core standards are met.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.
- Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
**Preferred Qualifications and Skills**
- One to two years previous experience in a line, supervisory or assistant manager position in Food & Beverage.
- Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- Requires reading, writing and oral proficiency in the English language.
- Eight to ten hour shifts; scheduled days and work hours may vary based on need.

**Job Type**: Permanent

**Salary**: $17.00-$18.00 per hour

Schedule:

- 10 hour shift
- Holidays
- Weekend availability

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