Premium Activation

Come play a key role in building the future of Sports & Media Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch 30 million of Canadians every month

Are you up for the challenge and the fun? If so, consider the following opportunity

Premium Ticketing is a fast-paced department concentrated on driving revenue and delivering exceptional, high-end experiences for Toronto Blue Jays guests. The team focuses on consistently delivering upscale, success-driven events, with the mission of making our clients the hero and assisting them in achieving a return on investment. We strive to develop a long-term, mutually beneficial relationship with our clients and become a staple in their ongoing hospitality strategy.

The Toronto Blue Jays Ticketing Team is looking for enthusiastic and driven individuals to join the roster as a Premium Activation & Operations Associate. This role will support gameday operations & special events, experiences, and activations.

**Responsibilities**:

- _ Event & Experience Activation_
- Assisting with executing client hospitality events and select special projects throughout the season
- Executing gifting touchpoints, giveaway drops and courier deliveries
- Assist with Sales and Service client engagement initiatives
- Assist with gameday experiences; batting practice and other opportunities as they arise
- Execute additional event-day operations as required, including unique suite set-up request or merchandise deliveries
- Collaborating cross-functionally to support our event day staff as needed
- _
Operations_
- Assist with contract management, and inventory management
- Assist with general suite maintenance; tracking of artwork & furniture needs throughout season
- Generate suite occupancy reporting; daily department reports that track suite reservations
- _
Client Service_
- Provide client facing service on event day, including resolving fan experience issues and providing leadership with security, catering and fan services staff.
- _
Department Administration/ Communications_
- Assist with in-office celebrations
- Collaborate with cross-departments and teams as needed
- Communicate effectively with internal stakeholders

**Qualifications**:

- University degree or College diploma in sport management, business, marketing or a related field
- A Service mindset and passion for creating memorable experiences
- Experience in client service, hospitality and/or other industry related field
- Ability to function in a fast-paced environment and effectively multi-task with attention to detail and sound judgment
- Able to work hours outside of a typical workday (includes evenings, weekends and holidays) is required for executing _Toronto Blue Jays_ game days and other _Rogers Centre_ events
- Strategic thinker with an ability to be proactive and solve problems
- Natural collaborator who works well cross-functionally and in a team environment
- Strong written and verbal communication skills

**Not required, but beneficial**:

- Knowledge of Ticketmaster/Archtics
- Familiarity with CRM platforms (Salesforce)**Schedule**: Part time

**Shift**: Variable

**Length of Contract**: No Selection

**Work Location**:1 Blue Jays Way (210), Toronto, ON

**Travel Requirements**: None

**Posting Category/Function**:Baseball / Stadium Operations & Baseball Operations

**Requisition ID**: 287191

Posting Notes: Rogers Sports & Media