Plumbing & Electrical Sales Associate

1 week ago

Camrose, Canada Hauser Home Hardware Building Centre Full time

**Sales Associate-Plumbing & Electrical Department**

**PRIMARY FUNCTION/OBJECTIVE**
The responsibility of a sales associate is to provide prompt courteous and efficient service to customers, advising them on appropriate products for plumbing and electrical projects; ticketing and replenishing merchandise, cycle counting; general housekeeping of shelves, loss prevention, and staying current with trends in the industry.

**DUTIES/RESPONSIBILITIES**
- Ensure customers are greeted within 30 seconds of entering the store or your department.
- Determine customer’s needs by asking open-ended questions.
- Communicate product knowledge to the customer as appropriate.
- Assist customers in locating and comparing merchandise.
- Assist customers with finding all items needed to complete their project.
- Process special orders for non-stock or out of stock items.
- Record repeat customer requests for product and follow-up when product arrives at the store.
- Assist customers with carrying out of large or heavy items.
- Advise the sales floor manager of shortages, damaged goods, back-orders etc.
- Change prices on merchandise, bins, displays, etc. as necessary.
- Build special displays and signage for sales, promotions and other special events.
- Remove sales and promotional displays, prices etc. and rearrange stock following promotional events.
- Keep stock in storage area neat, clean, and orderly.
- Participate in regular cycle counting, and assist in taking annual inventory counts.
- Reorder merchandise according to stores buying procedures.
- Attend store meetings, training sessions, etc. as required.
- Work on special projects as assigned by department manager/owner.
- Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, and restocking shelves.
- Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good judgement. Report any potential hazards and unsafe behaviour to Human Resources, Health & Safety Officer in order to have the situation corrected.
- Follow safe job procedures as outlined in the Company Safety Manual.
- Make every effort to achieve goals as documented at reviews.

**EDUCATION/SKILLS REQUIRED**
- Ability to work a flexible schedule including weekends, evenings and holidays.
- Friendly and helpful attitude toward customers.
- Excellent communication skills.
- Willingness to learn.
- Good mathematical skills.
- Prior retail experience
- Plumbing & Electrical experience or knowledge
- Creative abilities for making attractive in-store displays.
- Willingness to continually develop professional skills and knowledge base.
- Ability to work co-cooperatively in a team atmosphere.

**Job Type**: Part-time

**Benefits**:

- On-site parking
- Store discount
- Vision care

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift
- Day shift
- Evening shift

COVID-19 considerations:
Covid - 19 Policies and Best Practices are in place and all staff are required to follow these.

Work Location: One location

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