Ar Collections Specialist

**Responsibilities**:
What you’ll be doing as an Accounts Receivable Collections Specialist

This role is responsible for providing financial, clerical, and administrative services to ensure efficient, timely, and accurate collections of accounts. This position reports to the Accounts Receivable Supervisor. The role is best suited to someone who enjoys problem solving, is highly organized and thrives with high volume, has had previous experience with restoration and or home insurance. Responsible for notifying customers of delinquent accounts to solicit payments. Our team loves to have fun and celebrate, so a positive attitude and willingness to support the team is critical to being a cultural fit.

What you’ll be doing as an Accounts Receivable Collections Specialist
- Establishes and maintains professional working relationship with clients
- Collaborates with the multiple teams and departments to address issues in ensuring timely collections
- Organizes a recovery system and initiate collection efforts
- Ensures compliance with company billing and collection policies
- Collects and reports on activities as per established accounting guidelines.
- Reconciles customer accounts
- Providing customer invoice and statements upon request, and establishing a monthly schedule sending to a pre-determined list of clients/accounts
- Liaises with clients to investigate and resolve client queries
- Ensure adjustments to accounts are submitted for approval and processed in a timely and accurate manner
- Reviews reports with each Project Management team and works with team to contact clients/accounts for outstanding invoices
- Monitors customer account activity for non payments, delayed payments and other irregularities and informs the AR Supervisor as required
- Maintains accurate accounts receivable customer files
- Follow ups, collects, and allocates payment, including cheques, EFT, wires, and E-transfers, credit cards as required
- These are representative duties and responsibilities but are not all encompassing and may change from time to time

You have
- A minimum of 2+ years of Accounts Receivable collections experience
- Must have experience in the construction, insurance or restorations industry
- Knowledge of Generally Accepted Accounting Principles (GAAP)
- Strong understanding of Accounts Receivable workflows
- Experience working with Dynamics/NAV is considered an asset
- Strong computer skills including Microsoft Office Suite (Outlook, Word, Excel including pivot tables).
- Strong administrative and organizational skills with ability to adjust and respond professionally to changing priorities and ad-hoc issues.
- Proven ability to multi-task, handle high volumes, and prioritize workload to meet deadlines.
- Ability to take initiative and problem solve as well as communicate and follow-up in a professional manner.

Why join Canstar Restorations as an Accounts Receivable Collections Specialist?

Canstar is a Canadian restoration company, locally owned and operated since we opened in 1985 - we have 11 branches both in BC and in AB. We are a company who loves taking part in community events and we are pleased to help our furry friends by sponsoring the BCSPCA. We pride ourselves as being the best in the restoration industry by providing excellent service, prioritizing safety, and delivering a very high level of quality work to our customers.

We have a great benefit program with extended health and dental, RRSP matching, vacation and paid sick/personal days. We invest in your future by offering a tuition reimbursement program, career advancement and training opportunities to get you to the next step in your career

We take good care of our customers and our team We like to have fun and celebrate our success with things like popcorn Fridays and an annual visit to Playland for staff and their families

Where.

Our Coquitlam, BC office with some opportunity to work from home

When

Typical office hours are 7:30am to 4:00pm

How to apply

Agencies: Please do not contact us about this position.

We celebrate equality and diversity in the workplace. Our commitment is to ensure equity in employment, and we affirm and welcome applicants from all backgrounds of race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, gender identity, gender expression, sexual orientation, and age, except as prescribed by law.

INDCANSTAR1A

Benefits