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Dental Receptionist

59 minutes ago

Oshawa, Canada Durham College Full time

**DUTIES AND RESPONSIBILITIES**:
This position will provide dental reception and administration services to students, faculty and clients utilizing both the Dental Hygiene and Dental Assisting Clinics. Included in this will be the soliciting and scheduling of clients, distribution of client lists to students, receipt of payment, maintenance of client records in accordance with accepted regulatory standards and clinical support services.
- Review client lists, follow up with potential clients and promote client recruitment initiatives, liaise with existing community partnerships and seek out new partnerships. Schedule clients utilizing dental software. Scheduling clients for hygiene students and Dental Assisting students.
- Establish and maintain a client referral database. Maintain online registrations.
- Provide reception and administration services (schedule dentists, greeting clients, receiving payments etc)
- Liaise with medical doctors regarding medical releases.
- Liaise with the Communications & Marketing department for all advertising needs.
- Example: Dental Clinic Facebook page, online registration portal, paper ads, and website ads.
- Liaise with Dental Office Admin Coordinator for dental students shadowing work and/or on placement
- Receive and account for client payments.
- Label, file, maintain, audit and retrieve client records in accordance with regulatory standards. Liaise with records manager for inactive records.
- Sterilization and storage of clinic equipment
- Duplicate radiographs
- Manage dosimeters in accordance with Health Canada standards

**QUALIFICATIONS**:

- A minimum of a 1-year certificate in Dental Reception Administration (DRA) or Dental Assisting (DA).
- A minimum of three years of formal work experience in a dental office setting
- Successful completion of Dentrix training and IPAC Certificates is considered an asset
- Strong customer service skills
- Excellent oral and written communications skills
- Demonstrated ability to work both collaboratively with team members and independently

**Required Skills**:
Starting Rate: $26.47; Four Year Rate: $30.69

Required Experience