Lead Coordinator, Academic Program Management

**Job Type**:
Employee

**Duration in Months**(for fixed-term jobs):
24

**Job Family**:
Academic Program Management

**# of Open Positions**:
1

**Faculty/Service - Department**:
School of Pharmaceutical Sciences Operations

**Campus**:
Roger Guindon Hall

**Union Affiliation**:
SSUO

**Date Posted**:
June 16, 2025

**Applications must be received**BEFORE**:
June 27, 2025

**Hours per week**:
35

**Salary Grade**:
SSUO Grade 09

**Salary Range**:
$72,437.00 - $91,502.00

**Position purpose**:
As a key member of the team managing the pharmacy (PharmD) program at the School of Pharmaceutical Sciences, contributes to the development and implementation of the program. Supports key program activities including recruitment, admissions, marketing and communication, event management, internship management, continual improvement, program accreditation and management of online platforms. Conducts these activities relying on own logistics, event organization, project management and financial management skills.

**In this role, your responsibilities will include**:

- Promotion and event management: Designs and produces program events, to project a positive image of the Faculty and the University. Forms and chairs event planning committees, determines elements and timelines, and monitors and reports on progress. Develops event budgets and ensures that activities stay within budget limits. Promotes events to target audiences for maximum awareness and participation. Designs and produces promotional material.
- Marketing and communications: Working with the pharmacy program team, develops and implements program marketing strategies based on digital marketing best practices and trends. Develops and implements an annual communications plan that meets communications needs for various internal and external target audiences, contributing to the strategic plan and the section brand.
- Development and management of student internships: Under the leadership of the pharmacy program director, works to establish internship settings around the country and supports smooth running of internships, for a positive experience for both internship supervisors and students. Ensures necessary follow-up for smooth operations.
- Liaison and student recruitment: Working with the pharmacy program and Francophone Affairs teams, develops and implements innovative strategies for the pharmacy program, to stimulate high school and university students’ interest in studying at uOttawa and to achieve program recruitment goals.
- Web content and social media management: Anticipates requirements and produces web content to better meet ongoing business needs, in compliance with web and accessibility standards, official language requirements and established policies. Develops and assesses performance indicators for website traffic and usability, and coordinates improvements for maximum effectiveness of section websites.
- Assistance with digital platforms: Working with the admissions and Faculty IT teams, assists with management of program digital platforms, including those managing student files and supporting professors affiliated with the program.

**What you will bring**:
Essential qualifications
- Bachelor’s degree in administration, communication or related field, or an equivalent combination of education and work experience
- Three years’ experience in a similar role or relevant university-based experience
- Bilingualism (spoken and written): proven ability to work in English and French

Other Qualifications
- Excellent organizational skills, with ability to work well under pressure to meet firm deadlines
- Ability to collaborate with a range of stakeholders and teams
- Experience in event planning and organization
- Experience in project management
- Excellent communications, interpersonal and problem-solving skills
- Experience in marketing and communications
- Proven initiative and autonomy
- Availability to occasionally work evenings and weekends
- Knowledge of the Canadian university sector and its administrative workings
- Experience in the health-care milieu (an asset)

**Key Competencies at uOttawa**:
Here are the required competencies for all or our employees at uOttawa:
**Planning**:Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
**Initiative**:Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
**Client Service Orientation**:Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
**Teamwork and Cooperation**:Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reac