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Clerk, Rehabilitation Services
2 weeks ago
Why Fraser Health?:
If you enjoy helping people, multi-tasking, variety in your work, and pride yourself in your ability to effectively organize your own work and meet new challenges, then this job is for you As a Clerk, Rehabilitation Services, you will have the opportunity to showcase your talents in all these areas. Come join our dynamic team at Fraser Health. It''''''s the right move The health service area of Surrey provides care for more than 336,000 people, the largest population in the Fraser South area. Surrey Memorial Hospital has a total of 370 hospital beds and state-of-the-art facilities ranging from a comprehensive acute geriatric program, maternity, pediatrics, surgery services, medicine, outpatient programs, critical care/emergency services, mental health and adolescent day treatment. At Fraser Health, we are committed to meeting the needs of our patients and residents by providing the care they need at the right time in the right place. As a single, integrated organization, our services cover tertiary hospital care, mental health, home health and public health. Our 20,000 employees take great pride in their dedication and service to improving the health care of more than 1.3 million residents, one-third of British Columbia's population. If you are looking for a region that offers
- something for everyone
- along with the opportunity for a rewarding career, Fraser Health is the right move For these reasons and many more, we invite you to consider joining our dynamic team
Detailed Overview: The Clerk, Rehabilitation Services schedules and books patient appointments and registers and admits patients for rehabilitation within the program. Performs a variety of related clerical duties such as typing materials, preparing invoices for patients, performing reception duties, setting up and maintaining files, timekeeping, and maintaining office supplies and records. Responsibilities:
- Schedules and books patient appointments by receiving appointment requests, making follow up appointments, assigning and adjusting dates and times in accordance with established guidelines, maintaining patient wait list, contacting doctor's offices, patient or unit to confirm patient appointment and directing patients to the appropriate area.
- Registers and admits new patients for rehabilitation within the program by obtaining and entering patient information, contacting referral agencies such as doctors and health care facilities to verify patient information, and completing admission and other required forms.
- Sets up and maintains filing systems for various department records.
- Types a variety of technical and non-technical documents such as correspondence, reports, minutes of meetings, medical billings, statements and forms from draft and/or dictation; composes correspondence as directed.
- Performs clerical duties such as answering the telephone, taking and relaying messages, re-directing calls to the appropriate department, responding to general inquiries, maintaining supplies, preparing requisitions for signature, and collecting and distributing mail.
- Maintains and updates various records including department activities and statistics and prepares related summary reports.
- Provides patients with invoices for materials/supplies purchased, according to established guidelines. As required, collects monies and issues appropriate receipts, submitting monies and documentation to the Accounts Receivable Department.
- Arranges meetings as directed, books meeting rooms, types and circulates notices and agendas. Records, transcribes and distributes minutes of meetings. Maintains appointment calendar for program as required.
- Performs timekeeping by completing payroll sheets, entering payroll information into the computerized system, submitting to payroll and processing payroll corrections as necessary.
- Performs other related duties as assigned.
Qualifications:
**Education and Experience**
Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.
**Skills and Abilities**
- Ability to keyboard at 45 wpm.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to perform the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
