Communications Officer

Schedule

Monday - Friday, 8:30am - 4:30pm (Hybrid schedule)

Education Level

Bachelor's degree in Communications, Marketing, or related field.

Career Level

Requires 3 years of relevant experience.

Unit/Project Description:
This job provides communications support to the Development Office and the Office of the Dean related to initiatives in the DeGroote School of Business.

The DeGroote School of Business (DSB) has developed a reputation for innovative programs, and teaching and research excellence. DSB offers undergraduate, professional and research-focused graduate programs across two campuses (Hamilton and Burlington) to over 4000 students and includes several interdisciplinary programs.

DeGroote’s strategic plan prioritizes McMaster’s five strategic pillars of Inclusive Excellence, Teaching and Learning, Research Excellence, Community Engagement and Operational Excellence. The Faculty has placed a priority on fostering inclusive excellence in everything we do, across our community of stakeholders.

JOB SUMMARY:
Responsible for the planning, development and implementation of all communications to enhance the overall profile of a department, group, or academic unit. Completes analysis and reporting for all communication vehicles within the unit.

PURPOSE AND KEY FUNCTIONS:

- Completes annual needs assessments and writes business plans which includes the development of communication and strategic plans and objectives.
- Conducts in-depth interviews of project stakeholders and participants requiring awareness of the nuances of the answers received before proceeding to the next stage in the interview.
- Facilitates meetings with project stakeholders and participants.
- Develops project specific budgets for review and approval by management.
- Develops plans regarding statistical reporting of communication methods including setting timelines and recommending key performance indicators.
- Writes annual reports with quantitative data, key performance indicators, recommendations, and budgets for review and approval by management.
- Writes content of communication materials.
- Develops and maintains social media platforms as identified in the business plan.
- Provides recommendations on software and hardware needed to ensure efficient implementation of the plan, including associated budget requirements.
- Oversees the design and maintenance of the program website.
- Monitors and analyzes performance of interactive websites and recommends changes. Develops and maintains relationships with key stakeholders on campus.
- Liaises with internal and external colleagues and collaborators. Sources vendors and obtains pricing information.
- Provides training to other staff on communication platforms.
- Provides advice to staff regarding e-communication software and best practices. Attends and participates in a variety of meetings.
- Remains current with frequent developments in social media platforms and trends in the communication field.

SUPERVISION:

- Ongoing responsibility for supervising up to 9 casual employees at any one time.

**How To Apply**

**Employment Equity Statement**

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

Job applicants requiring accommodation to participate in the hiring process should contact:

- Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
- Faculty of Health Sciences HR Office at ext. 22207, or
- School of Graduate Studies at ext. 23679

to communicate accommodation needs.

**Hybrid Work Language**

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.