Communications Officer

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 21458

Communications Officer
City Manager's Office
Communications & Strategic Initiatives
Hamilton City Hall

NUMBER OF VACANCIES: 1

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 5
- SALARY/HOUR: $48.144 - $60.180 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Full-Time Regular

Job Description ID #: 2232

SUMMARY OF DUTIES

The position is part of the City of Hamilton’s Strategic Partnerships & Communications Division and reports to the Senior Communications Officer overseeing the City’s proactive communications efforts.. This position will provide business and communications support, strategic counsel and tactical support to primarily the Children’s & Community Services Division. and other business areas within the corporation. This position will also support various corporate communications work, as required.

GENERAL DUTIES

Develop and deliver communication plans for departmental initiatives and associated programs while addressing communication needs through a variety of methods. Work closely with the project team to ensure that communications are timely, informative, effective and efficient.

Addresses communication needs through a variety of methods and channels ensuring that communications are timely, informative, effective and efficient.

Assists in the development and maintenance of communication policies and procedures to ensure that the public relations services provided by City of Hamilton is delivered consistently to assist in building positive relations with internal and external stakeholders.

Provides advice and counsel to the project team on matters of communication, web presence, advertising, public affairs and media relations from a strategic point of view consistent with communications policies and protocols.
Ability to work with a high degree of independence to initiate and complete work assignments and to work on multiple tasks and set priorities.

Formulates and implements communication plans to support City of Hamilton program efforts in building effective relationships with its internal/external clients and stakeholders.

Takes initiative and is proactive in delivering quality services in a timely and cost-effective manner with a customer service focus.

Facilitates all phases of public relations required to reach internal and external target audiences.
Researches and writes media releases, speaking notes, web content and other communications related materials as required.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned that are directly related to communication efforts for Children’s & Community Services and the Communications & Strategic Initiatives Division.

QUALIFICATIONS

Demonstrated experience in public relations or in a communications environment normally acquired through the completion of a Degree or Diploma in Public Relations, Journalism, a related discipline or an equivalent combination of education and related work experience.

Demonstrated experience with audience analysis, communication theory and development of communication strategies for internal and external audiences.

Superior written English and editing skills with a high standard of accuracy. Sound knowledge of communication theory and design. Ability to translate complex or technical ideas or information in simple terms. Experience in writing for diverse audiences.

Proficiency required across a broad range of communications and public affairs disciplines including internal communications, employee and community relations, issues management, strategic communication planning and implementation, advertising, media relations, presentations and speech writing, event coordination and promotion, and social media (including LinkedIn, Instagram, Twitter/X, TikTok and Facebook).

Superior skills in verbal and written communication, delivering presentations, interpersonal communication on project teams and when providing technical consultation.
- Experience with the following is an asset:
- Public sector and/or municipal government environment
- 24/7 operation, where em