Order Desk Coordinator

2 weeks ago

Barrie, Canada Suzuki Full time

**Overview**:
Coordinate orders to ensure corporate sales and profitability goals are attained through detailed analysis of available inventory to meet orders and meet dealer needs unique to their operating structures.

**LOCATION**

This position is located at our Barrie, Ontario corporate office on a full-time basis, Monday to Friday, 5 days per week.

**OPERATIONAL STRUCTURE**

This position reports directly to the Senior VP, Finance & Operations

**NATURE AND SCOPE**

The incumbent is required to have an exceptional ability to multitask and remain in control of simultaneous situations and/or projects. Tact, diplomacy and strong communication skills are also essential to properly interact with different levels of the organization.

Demonstrated organizational, time management and administrative skills are required. An ability to prioritize multiple tasks and an attention to accuracy is vital. We are looking for a well-organized team player with a proactive approach, excellent interpersonal skills and at least 3 to 5 years experience in related work experience.

**Responsibilities**:

- **Database Analysis**
- Responsible for the updating and maintaining of database files
- Providing analysis of dealer activities and requirements to improve effectiveness and efficiency in our systems to integrate into our customer
- Make recommendations to improve the efficiency field staff to best meet the needs of all customers
- Improve or develop new methods of data analysis which may include the creation of new business reports to provide improved information for business decisions
- Maintain detailed and up to date information from all sources available regarding the dealer inventory, boat builder inventory, annual retail program progress, back orders, etc.
- **Dealer/Logistics/Parts & Accessories Support**
- Anticipate business issues in advance and provide potential solutions
- **Dealer Advocate**
- Develop an in-depth understanding of the operation of our dealers to ensure we integrate our operations with their operations as closely as possible
- Review schedules to co-ordinate our internal processes to meet dealer needs
- Constant interaction and communication with dealers, customers and internal departments and helping to resolve issues on behalf of the MAM group.
- May be required from time to time to attend weekend sporting events, recreational consumer shows, etc.
- University Degree preferred or equivalent College and work experience
- Minimum 3-5 years experience within a similar position of inside sales and business analysis
- Proficient in Microsoft Office, specifically Excel, PowerPoint and Access
- Excellent communication, time management, and decision-making skills
- Demonstrated ability to support and advocate for the dealer to ensure business issues are investigated and understood to find a mutually agreeable business relationship

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