Base Manager, Leadership for All Cleaning, and

Position Purpose

This position will provide **leadership** to a team of employees that are responsible for all cleaning, janitorial, and grooming work execution at the **airport**. In addition to managing individuals at the site, they will also **oversee the complete operation **not limited to coordinating the paperwork, communication with the internal and external customers, job scheduling, inspection, and reporting to the Regional Manager. **Champions process improvement strategies and training.** Identify and provide constructive feedback on challenges on a regular basis to cut costs and improve efficiency.

This position will act as a liaison between the head office and the customers.

**Major Tasks, Responsibilities, and Key Accountabilities**
- Recruit, train, supervise and evaluate multiple direct reports, including training and development to create and maintain a team that effectively accomplishes the company goals and objectives
- Coordinate recruiting with the HR department
- Supervise daily activities at the airport
- Prepare and submit reports on work activities and operations to the manager on a regular basis
- Ensure direct reports are trained on their daily tasks, use of machines, and safety procedures
- Monitor and confront unsafe acts or situations
- Prepare staff schedule and keep it updated
- Verify employee time sheets and provide the required data to the payroll
- Manage Unexcused Absences (no-shows) or call in’s by providing replacements
- Resolve employee conflicts in a timely manner
- Provides clear and consistent direction to the direct reports to ensure that procedures are implemented and deadlines are met, while customer service remains superior
- Maintain a high degree of communication with the internal and external customers
- Communicate with the customer on a regular basis to understand their needs and satisfaction
- Create and sustain an environment of integrity, trust, fairness, and pride in accomplishment

**Nature and Scope**

Reports to the Regional Manager

Accountable for the management of an assigned area through direct reports and for all personnel issues including selection, termination, and performance appraisal.

**Environmental Job Requirements**

1. Traveling within the airport and potential external traveling for training purposes

2. Must meet reasonable deadlines

3. React to strict timelines

4. Involves driving, standing/walking most or part of the day

**Minimum Qualifications**

Must pass the Background Check.

Must pass the pre-employment tests if applicable.

Must pass the drug test

**Education Required**

The knowledge, skills, and experience typically obtained through diploma/certification or relevant work experience

**Years of Relevant Work Experience**

Minimum2 years of Management / Supervisory experience in cleaning/janitorial/maintenance environment

**Certificates/Licenses**

A valid Driver’s License with a clean abstract is a requirement.

Must possess or be able to obtain an airport RAIC (Red/Purple Pass/Airside Permit)

Must possess Driver’s License and the ability to obtain Driving Airside Licensing (D/A)

**Physical Job Requirements**

Standing/walking while supervising the activities

Some light to medium lifting of articles may be required

**Preferred Qualifications**
- Good Working Microsoft office knowledge to create and read different documents, dashboards and Excel tables.
- Strength in employee development, mentoring, and performance evaluations
- Ability to work highly independently
- Strong organizational and prioritizing skills
- Proficient in interpersonal and communication skills, both oral and written

**Knowledge, Skills, Abilities, and Competencies**
- Multi-tasking and organization skills are essential
- Flexibility and ability to be objective no matter the task
- Teamwork and a positive attitude help build strong relationships
- Strong communication skills and networking are key to successful program management
- Industry and end-user knowledge beneficial to growth
- Excellent judgment and decision-making skills to be applied to a variety of diverse situations. In some cases, decisions are made in extremely time-sensitive, high-profile, or controversial environments
- Leadership ability to consistently communicate company goals and objectives
- Demonstrate diplomacy, professionalism, and integrity during interaction with customers and direct reports
- Ability to establish consistency through processes and procedures while considering the unique perspectives of a diverse workforce before making decisions
- For Montreal proficiency in English and French is required.
- Salary will be based on experience.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$85,000.00 per year

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you