Customer Service Manager
2 weeks ago
Requisition ID: 197400 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads/ Longueuil/ Permanent/ Full-time 37.5h are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : Quebec : Longueuil Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Customer Service Clerk
2 weeks ago
Longueuil, Canada TW Full time**Company Description** Be part of a community of authentic, proud and trusted people.** Our Heavy Vehicle Parts Division is Canada’s largest truck and heavy-duty vehicle parts distribution network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them**moving **forward.** We have...
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Customer Service Representative
3 days ago
Longueuil, Canada BMO Financial Group Full time2877 chemin Chambly Longueuil Quebec,J4L 1M8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
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Customer Service Representative
2 weeks ago
Longueuil, Canada Bureau en Gros Full time: 1212812 **Position Summary**: - Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations...
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Customer Service Representative
2 weeks ago
Longueuil, Canada Scotiabank Full timeRequisition ID: 138831 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Service Representative - South Shore What you’ll be doing Our Customer Service Representative (South Shore) are the face, character and heart of our banks. Scotiabank is a place where we put our customers first, and our...
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Customer Service Technician
1 week ago
Longueuil, Canada Innovair Solutions Full time**Being a Customer Service Technician with us means putting your exceptional team spirit to work.** As a Customer Service Technician, you will be responsible for managing your territory as the main client contact, collaborating with internal teams to deliver efficient service, and contributing to the continuous improvement of processes. **On a daily basis,...
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Customer Service Representative
2 weeks ago
Longueuil, Canada BMO Financial Group Full time279 rue Saint-Charles Longueuil Quebec,J4H 1E4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
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Customer Service Representative
2 weeks ago
Longueuil, Canada Scotiabank Full timeRequisition ID: 154656 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Service Representatives What you’ll be doing Our Customer Service Representatives are the face, character and heart of our banks. Scotiabank is a place where we put our customers first, and our priority is to help them...
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Customer Service Representative
7 days ago
Longueuil, Canada BMO Financial Group Full time7171 boulevard Cousineau Longueuil Quebec,J3Y 8N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
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Team Lead, Customer Service
4 days ago
Longueuil, Canada Scotiabank Full timeRequisition ID: 164436 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Team lead, customer service - 37.5 hours/South Shore **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers...
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Customer Service Specialist
2 days ago
Longueuil, Canada Techo-Bloc Full timeCompany Description** Flexible start date, possibility of starting early 2026 **We offer a competitive base salary between $60,000–$70,000, depending on your experience and skills!Schedule:Monday to Friday 8am - 5pmAt Techo-Bloc, we’re entrepreneurial innovators who take pride in rolling up our sleeves and making things happen. With 9 cutting-edge...
