Shipping & Logistics Coordinator

5 days ago

Okotoks, Canada Backland Expedition Gear Full time

**Location**: Okotoks, AB (On-site)

**About Us**:
BACKLAND Expedition Gear designs and manufactures premium Canadian-made accessories for Sprinter Vans. We ship our products across Canada and the USA, working with dealers, van builders, and individual customers. We pride ourselves on high-quality craftsmanship, reliable service, and a passion for adventure.

**Position Overview**:
We are seeking a reliable and detail-oriented **Shipping & Logistics Coordinator** to manage outbound shipments throughout Canada and the USA. This role involves coordinating freight, preparing customs paperwork, providing customer service, and ensuring orders leave our facility on time and in great condition. You will work closely with our team through **Shopify** for order management and use **ClickShip** for quoting and shipping.

**Key Responsibilities**:

- Coordinate daily shipments throughout Canada and the USA, including small parcel, freight, and LTL shipments.
- Prepare and submit customs brokerage documentation for cross-border shipments.
- Track shipments and proactively resolve delays or damages in transit.
- Communicate with carriers, freight brokers, and customers to resolve shipping issues.
- Use **Shopify** to manage orders and communicate with the internal team.
- Use **ClickShip** to generate quotes, book shipments, and track deliveries.
- Work closely with the warehouse team to ensure orders are packaged and labeled correctly.
- Document and follow up on damage claims with carriers.

**Qualifications**:

- Previous experience in shipping, logistics, or freight coordination (domestic and cross-border) preferred.
- Knowledge of customs documentation and brokerage processes is an asset.
- Experience with **Shopify** and **ClickShip** (or similar platforms) is a strong asset.
- Exceptional attention to detail and organizational skills.
- Strong problem-solving skills and ability to work independently.
- Excellent written and verbal communication skills.
- Experience in a manufacturing or distribution environment is an asset.

**What We Offer**:

- **Hourly wage**: $22 - $26/hour, based on experience.
- Monday to Friday schedule.
- Opportunity to work with a passionate, close-knit team in a growing company.
- Staff discounts on BACKLAND products.

If you thrive in a fast-paced environment and enjoy making sure everything arrives on time and in great shape, we’d love to hear from you.

**How to Apply**:
Submit your resume and a brief cover letter via Indeed, explaining your experience in shipping/logistics and why you’d be a great fit for our team.

**Job Types**: Full-time, Part-time

Pay: $22.00-$26.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Casual dress
- Extended health care
- On-site parking
- Store discount

**Experience**:

- Shipping & Logistics Coordinator: 1 year (preferred)
- customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2025-08-18

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