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Technical Sales Coordinator
3 weeks ago
Job Title: Technical Sales Coordinator
Location: Montreal, Quebec, Canada
Department: Sales
Reports To: Director of Sales/Business Development
Type of Position: Full-Time
Salary Range: $75k-95k plus commission
Join the Future of Innovation with Haply Robotics
At Haply Robotics, you won’t just work on projects—you'll help shape the future of how we experience technology. As our Sales Project Coordinator, you’ll be right at the heart of our exciting mission to bring the sense of touch to digital devices, working on groundbreaking technologies that redefine industries. Imagine a job where every day brings a new challenge, a new solution, and a chance to make a real difference. You’ll collaborate with a passionate, talented team, connect with leading innovators, and play a key role in transforming how professionals interact with the digital world.
We believe in the power of curiosity, open communication, and continuous growth. You'll have the opportunity to be part of something bigger—managing projects that push the boundaries of what’s possible in robotics. If you thrive in a fast-paced environment and love bringing bold ideas to life, we want you on our team Dive into a role that’s more than just a job—it’s an adventure in technological exploration.
We are seeking a Technical Sales Coordinator with a strong background in Robotics, Mechanical Engineering, or Electrical Engineering, and a deep understanding of haptic technology. In this role, you will manage sales projects from conception to completion, ensuring that technical requirements are clearly communicated and met, and that projects are delivered on time and within scope. You will work closely with our sales and engineering teams, bridging the gap between client needs and product delivery.
**Responsibilities**:
- Manage all phases of sales projects, from initial client inquiry to final delivery, ensuring timelines, budgets, and technical requirements are met.
- Serve as the primary point of contact between the sales team and engineering teams, ensuring technical details are fully understood and communicated to clients.
- Track project milestones and provide regular status updates to stakeholders, ensuring alignment with client needs and technical objectives.
- Leverage your background in Robotics, Mechanical, or Electrical Engineering to understand client needs and translate them into detailed project specifications.
- Collaborate with engineering teams to ensure the feasibility of proposed solutions, guiding the project through design, development, and implementation phases.
- Support the sales team by providing technical insights during client meetings, helping to clarify product capabilities and limitations.
- Work closely with clients to understand their project requirements and ensure that Haply's solutions align with their objectives.
- Maintain strong relationships with existing clients, ensuring ongoing support and identifying opportunities for further collaboration.
- Conduct technical presentations and product demonstrations to help clients better understand our technology.
- Coordinate resources, including engineering and technical support teams, to ensure projects stay on track and meet delivery deadlines.
- Manage any changes to project scope, schedules, or costs, while effectively communicating updates to all involved parties.
- Maintain detailed project documentation, including timelines, technical requirements, and progress reports.
- Provide regular updates to the sales and engineering teams, helping track key metrics such as project delivery timelines and client satisfaction.
Must Have
- Bachelor’s degree in Robotics, Mechanical Engineering, Electrical Engineering, or a related technical field.
- 2-3 years of experience in project coordination or sales support within the Robotics or Haptic Technology sectors.
- Strong understanding of robotics systems, mechanical design, or electrical systems.
- Bilingual proficiency in French and English, both written and spoken.
- Strong understanding of sales processes and experience working with sales teams.
- Proficiency with CRM systems (e.g., HubSpot) for managing customer relationships and tracking project progress.
- Excellent organizational and multitasking skills to handle multiple projects and priorities effectively.
- Strong communication skills, both written and verbal, to liaise between sales, product, and other teams.
- Attention to detail for accurate tracking, reporting, and documentation.
Nice to have
- Knowledge of the haptics or robotics industry, or experience working in related fields like tech or manufacturing.
- Experience working on complex engineering projects in a client-facing role.
- Experience with sales KPI dashboard creation and reporting.
- Familiarity with project management tools such as Odoo
- Previous experience in a customer-facing role or in managing client relationships.
- Ability to travel up to 35% for conferences or client m
