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Parts Manager

2 weeks ago

Abbotsford, Canada Fraserway RV Full time

Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?

We are looking for a highly motivated, enthusiastic team player to join our **Abbotsford, BC** Dealership** as a **Parts Manager**. This is a **Full Time, regular position**.

The Parts Manager is responsible for managing the day-to-day operations of the Parts Department. The Parts Manager directs all aspects of the Parts Department to ensure sales and profitability targets are met while maintaining excellent customer service standards. In addition, the Parts Manager is responsible for mentoring, coaching, and developing the Parts Department employees.

Playing an active role as part of the location's management team, the Parts Manager sets a tone consistent with company values, the highest standards of business ethics and a commitment to fair treatment and respect for company staff. Promote a culture of success, innovation, and teamwork.

**WHY JOIN OUR TEAM**:
We offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are **_Humble_**_ _**(emphasize team over self), **_Hungry_**_ _**(thinking about the next opportunity for success) and **_Smart_** (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:

- Opportunities for career growth and development
- Competitive Healthcare Benefits Package
- Employer matching RRSP program
- Corporate discounts on computers, flights, hotels, etc.
- Employee/Family Bursary Program
- Friendly and supportive work environment and an ambitious team
- Discounts on RV purchases, rentals and parts
- Company events focused on social action and getting together as a team

**CORE COMPETENCIES**:

- Ability to motivate, coach and mentor
- Leadership capability
- Excellent communication skills
- Tact and Diplomacy
- Strong organizational skills
- Team player
- Organizational and priority-setting skills
- Problem-solving and analytical skills
- Ability to multitask
- Service orientated

**JOB DUTIES**:

- Adhere to the company’s Mission, Vision & Values
- Responsible for the profitability of the parts department while controlling costs, building a loyal clientele, maintaining good employee relationships, and setting and maintaining sales and profit objectives
- Hire, coach and direct all Parts employees
- Plan, assign and direct all Parts employees
- Ensure that all Parts employees, regardless of experience, receive training and development
- Evaluate the performance of Parts employees and provide guidance for improvement where necessary
- Resolve customer concerns.
- Develop, implement, and maintain processes to raise our customer service levels
- Liaison between the dealership and suppliers
- Approve parts inventory purchases and stay informed of all the latest innovations
- Manage parts inventory
- Responsible for all aspects of inventory control, including replenishment, stocking, cycle counting and physical inventory
- Set stock levels and selection of items for weekly orders
- Complete a summary of daily sales
- Confer with the Service Manager for required shop parts
- Communicate well with the location’s management
- Responsible for a safe and clean work environment
- Flexibility to work outside normal work hours/weekends, as required
- Any other items, as directed by the General Manager

**REQUIREMENTS**:

- Secondary education
- 5+ years managing a retail store, preferably in a dealership environment
- Managing inventory
- Establishing annual sales targets
- Leadership and management experience
- Excellent customer service skills
- Good knowledge of mechanical/electrical parts
- Excellent keyboard and computer skills (intermediate proficiency using Excel preferred)
- RV and/or automotive industry is an asset
- Have a valid class 5 driver's license

**Fraserway RV** is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.

**Experience**: Required
- Managing Inventory
- 5 year(s): Management

**Licenses & Certifications**: Required
- Driver's License