Sales Support Specialist

4 days ago

Hamilton, Canada Upper James Toyota Full time

Now Hiring: Sales Support Specialist

Acting as the Delivery Coordinator, supporting the Sales Team, your role will be a fantastic opportunity to start and build a career in the automotive industry. If you're highly organized, detail-oriented, and passionate about delivering an exceptional customer experience, we want to hear from you. Your role is essential in supporting the Sales Team while creating an exceptional experience during vehicle delivery and new owner orientation.

Upper James Toyota, part of the Parkway Motors Hamilton dealership group, has proudly served the greater Hamilton community for over 40 years. As a family-owned and operated business, we believe our people are the key to our success. We foster a workplace culture that is supportive, engaging, and focused on growth.

What We Offer:

- Competitive starting pay: $19.00/hour
- Comprehensive benefits package, including Health, Dental, Life, and Long-Term Disability
- A supportive and collaborative team environment
- Ongoing training and development
- Opportunities for career advancement within our dealership group
- Work Well-being Surveys and Wellness Checks that are acted upon

Key Responsibilities:

- Schedule and coordinate new vehicle deliveries in collaboration with the sales team
- Ensure all vehicles are fully prepped and presented to a high standard before delivery
- Walk customers through key vehicle features and connect them to Toyota online tools
- Review and complete all delivery-related documentation accurately
- Address customer questions or concerns during the delivery process
- Introduce customers to the service department to support long-term relationships
- Maintain a minimum 95% Connected Services enrollment rate
- Provide general administrative or delivery support as required

What You Bring:

- Professional, friendly demeanor with strong communication skills
- Exceptional attention to detail and organizational abilities
- Customer-focused attitude with a passion for service
- High school diploma or equivalent experience
- Valid G Class License with a clean driver's abstract
- OMVIC license or ability to obtain within 30 days of hire
- Comfortable with vehicle technology

Upper James Toyota is an equal opportunity employer. We are committed to providing accommodations during the recruitment process upon request.

INHI

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