Scrum Master, Canadian Tire Corporation

**Help us boldly shape retail in Canada**

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business - and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

**What You’ll do**
- The Scrum Master will create and manages forecast and budgets, 3rd party relationships adhering to PMO standards for delivery as the company evolves traditional project delivery models towards Agile methods.
- Advises, coaches, and leads Agile teams on Agile values, practices, and processes and ensures that the Agile team is fully functional, productive, and focused
- Proactively supports the Product Owner to ensure team is focused on sprint goals
- Helps the team create value and products with quality. Clears the runway so that the team can meet the quarterly objectives. Working with the team, creates the tools to measure success and recognize progress
- Recognizes areas of strength and improvement by employing appropriate coaching and development techniques for team members
- Strives for continuous improvement both for self and for the team. Recognizes opportunities for automation and other tools & processes so that the team can deliver more effectively
- Contributes to improve agile management best practices within the Enterprise to help maintain and promote agile management practices
- Identifies dependencies with other teams and determines how to manage those dependencies without impacting the progress of the team
- Participates and collaborates in cross functional planning sessions to raise milestones, issues, dependencies, etc.
- Provides a high level of relationship management; resolving conflicts and enabling discussions between stakeholders, management, co-workers and team members with varied interests.
- Rigorously facilitates communication and collaboration inside and outside the teams.
- Provides feedback, coaching and mentoring to team members while also contributing the same to the Scrum Master community of practice.
- Fosters a continuous learning environment helping teams to inspect and adapt.
- Prepares and delivers Executive level presentations; facilitates workshops; handles complex questions from varied audiences.
- Facilitates the decision-making process; is proactive in taking the initiative and the lead for identifying and resolving issues.
- Leads outcome based Agile events—scrum, sprint review, planning and retrospective meetings promoting efficiency and collaboration
- Fosters close collaboration across all team members and encourages cross-training and support
- Applies a structured approach to problem-solving, understands the context and impact of risks and issues, and takes real measures toward resolutions
- Participates in an Agile center of excellence and will have opportunity to coach and mentor Scrum Masters and learn from others

**What You Bring**

**Domain Expertise**:

- PMP certification is a must
- 3+ years of relevant work experience with Agile and Scrum
- Experience working on budgets and forecasting
- Certified Scrum Practitioner (CSM) or Certified Scrum Coach (CSC) or equivalent formal education in Agile
- Specific experience in Agile methodologies such as SAFe is an asset

**Agile/Digital Experience**:

- Knowledgeable about various Agile methodologies and experienced in coaching Scrum and Kanban teams
- Delivery or software development background
- Familiarity with Mobile Application Technology
- Familiarity with Retail
- Education in Computer Science or similar is preferred

**Individual Skills**:

- Strong communication skills - Able to propagate information promptly, clearly, and unambiguously
- Team Leadership-experienced in assessing and driving necessary actions to improve results
- Ability to foster a positive team dynamic
- Excellent problem-solving, organizational, and analytical skills, with the ability to coach and mentor all roles on a Scrum team
- Skilled in building relationships and navigating through organizational layers
- Ability to scale thinking and analysis from strategic to detail and vice versa
- Executive presence; strong facilitation and presentation skills
- Conflict resolution and effective mediation and influencing skills
- Strong customer and delivery focus
- Knowledge of Retail Business/Technology is an asset

**Mindset and Behaviors**:

- Laser-focused on serving the needs of the team, creating an environment where the team feels safe to learn and experiment
- Assertive, with the confidence to be the voice of authority-not afraid to do what is best for the team
- Brings a high-ener