Agile Coach

**Help us boldly shape retail in Canada**

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business - and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

As a part of Product Engineering - Center of Excellence, Agile Coach is essential to support product, platform, and service teams across the enterprise. You will lead teams through the design of value offerings, drive implementation of team structures, ensure adoption of Agile mindset and methodologies, and lead continuous improvement programs. You are responsible for teaching and implementing agile principles and methods at the organizational level, advising senior executives, and guiding the organization towards agile ways of working. You will measure the value of team effectiveness, in a manner which is tied to strategic business objectives, and you will lead and model the change of mindset and behaviors. You are a change agent and champion of agility.

**What You'll Do**

Supports the development of change management strategies and strategic priorities by:

- Lead aspects of planning, delivery, development, and execution of change for organizational transformation programs, projects, and initiatives affecting people, technology, and processes
- Lead & participate in workshops to clarify guiding principles, organizational vision, business transformation, and change management initiatives to CTC’s strategic priorities to effectively identify challenges and opportunities
- Lead the propagation and implementation of agile practices throughout the organization.
- Champion and communicate the value of an Agile transformation from a broad perspective for both technology and business teams.
- Build a leadership and accountability mindset at all levels, helping to develop and evolve the future vision of agility across the organization.
- Earn trust as an advisor to assigned business group and operate at a group/enterprise-wide level, serving as a specialist resource to senior leaders and stakeholders.
- Proactively identify opportunities and deliver the appropriate coaching and mentoring of agile and lean to all levels of the organization. Provide coaching plans and strategies to teams and individuals
- Engage teams in a design process of their operating model, and identify the Agile framework and team structure best fit to the business objectives (e.g., current state assessment, value stream mapping, team composition)
- Support leaders in the planning and implementation of new processes and practices by facilitating a progressive adoption sequence of the Canadian Tire operating model.
- Ensure the removal of obstacles at the organizational level (e.g., cultural barriers, structural challenges).
- Facilitate capability assessments within teams and provide recommendations targeted at evolving the learning journeys of product leads, product owners and scrum masters.
- As part of the CoE, design and deliver meaningful training to educate teams and leadership on the agile mindset, principles, and practices.
- Assist internal clients to recruit, onboard and deploy agile roles.
- Assist with launching and coaching pods and squads.
- Define and measure agile maturity to support continuous improvement.
- Assist in the development of strategic plans for enterprise agility programs.

**Domain Expertise/Agile Experience**:

- 5+ years coaching at the Organizational/Enterprise level, preferably at multiple companies
- 5+ years coaching at the Team level
- Ability to coordinate and navigate the organization to guide senior executives towards agile methods
- Extensive experience leading large scale transformations
- Expertise with operating model design, organizational change management and culture change
- Knowledge in organizational design, business agility and agile leadership
- Design of stable and multifunctional teams aligned to value streams
- Demonstrated ability to promote the agile mindset, share knowledge in agile, lean, and different frameworks / ways of working or implementation
- SAFe® Agilist Certification or equivalent is a must. SAFe ® SPC is strongly recommended.

**What You Bring**

**Individual Skills**:

- Ability to build organizational structures that help the evolution of high-performance teams
- Experience with lean and tools that help improve and optimize value streams (e.g., value stream mapping, Kanban)
- Expert facilitator with the ability to train and coach other coaches/facilitators
- Exceptional presentation skills with the ability to communicate complex ideas in e