Investigator

1 day ago

Mississauga, Canada Holt Renfrew Full time

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Investigator

The Investigator protects company assets from fraud and internal/external loss.

Specific responsibilities include (but are not limited to) the following:

- Routinely walk floor to observe, identify dishonest persons both externally and internally
- Observe and dispatch by monitoring CCTV system
- Apprehend shoplifters and maintain records of apprehensions
- Testify at criminal proceedings as appropriate
- Conduct periodic P.O.S. audits
- Conduct internal investigations as required with confidentiality
- Analyze and follow up on transactional reporting
- Minimize company loss due to paperwork errors
- Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables
- Respond to emergencies in a timely manner, ensuring appropriate follow up reporting
- Provide support and follow up on audits to ensure compliance
- Comply with all Health & Safety policies and requirements
- Perform other duties, as assigned
- College Degree
- 2-3 years experience in a similar capacity
- Kinesic interview techniques or other interviewing/interrogation training
- Previous experience in a retail environment
- Standard first aid, CPR OPA Level II
- Maintain provincial guard license
- Fully bilingual in French and in English.

The measures of success:

- Contribution to financial and customer growth objectives
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients

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