Regional Manager, Distribution Operations

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

Reporting directly to the Director, Distribution and Operations, the Regional Manager, Distribution Operations and his/her team will be responsible for maintaining the efficient operations of the Atlantic Regional Warehouses (4) as well as the regional management of Distribution and Delivery operations.
The incumbent will organize, manage and control all operations of the Atlantic warehouses, which supply our customers in the region.
The person will use, monitor, develop and analyze a suite of KPIs to ensure the optimal operations of distribution and delivery operations, and implement continuous improvement initiatives to constantly increase the efficiency of our operations, optimizing financial, physical, systemic and human resources, while maintaining very high standards of customer service.
His modern and agile leadership, seasoned skills, and highly collaborative spirit are essential to excel in such a role, carefully balancing warehouse operations, as well as route management, while collaborating with internal and external collaborators, suppliers, and customers.
The incumbent will be expected to set clear, achievable, and ambitious, daily, weekly, and annual goals for their direct reports. This role requires a highly professional individual with modern and engaging human qualities.
He is at all times a true ambassador of Belron's values and will promote a culture of continuous improvement, employee engagement, collaboration and teamwork, in a customer-centric mindset.
Our motto: the right glass, at the right time, in the right place and at the right price.

Role & Responsibilities:

- Understand and improve warehouse operations in the Atlantic region by tracking, improving and analyzing key performance indicators in the timely supply of inventory from a network of service centres (corporate, franchised, and independent stores):
o Participate in the development of optimization strategies for the region and the improvement of standardized operational and business processes.

o Continuously improve the region's financial performance by establishing budgets, labor requirements, expenses, and other performance metrics.

o Ensure inventory accuracy across the distribution network.
- Responsible for optimizing all deliveries and routes to achieve the most efficient distribution while minimizing costs.
- Minimize all damages, breakages, inventory shortages, and returns for all warehouses in the region.
- Closely manage inbound logistics from the various supply entry points (port, rail, or road) in collaboration with the Supply Chain, Transportation, and Logistics team to minimize the impact on receiving for the 4 warehouses located in Moncton, Dartmouth, Sydney, St-John's.
- Must research, manage, and minimize the use of outside storage by leveling the reception of supplier arrivals.
- Be actively involved in the Atlantic region's performance in terms of wholesale distribution to corporate and franchise service centers, as well as sales to Independent Service Providers (ISPs).
- Act as the point of contact when the ISP or Sales reports delivery opportunities or issues in the region.
- Provide leadership and motivation to all employees under his/her responsibility in a positive and collaborative atmosphere.
- Plan, organize, and supervise the workforce of regional sites.
- Manage, supervise, and coach a team of supervisors/managers to manage the 4 warehouses in the region.
- Indirectly manage and optimize the work of a team of customer service representatives who support the entire Atlantic region.
- Inspire, develop, and engage a diverse and skilled team while developing and building tangible development plans, training programs, coaching, and succession plans.
- Establish a high-performance culture based on productivity, teamwork, quality, precision, and customer focus, as well as employee health, safety, and well-being.

Key Qualifications and Competencies:

- University degree in industrial engineering, supply chain management, or operations management (Business/Commerce).
- Approximately 15 years of experience in the distribution sector, including approximately 10 years in supply chain and wholesale operations with increasing levels of responsibility.
- Experience in a similar position within a national organization (a definite asset)
- Knowledge of transportation and logistics
- Advanced proficiency in MS Office, particularly Excel (advanced)
- Experience with warehouse management systems (Optimiza, Gaines, Oracle)
- Excellent communication skills in English, French is an asset.
- Operational expert and natural organizer who connects the strategic plan to field operations and employees.
- Proven leadership and strong talent manage