Technical Trainer

**Our Company**

Founded in 1963, William F. White International Inc. (“WFW”), a Sunbelt Rentals Company, is Canada’s oldest and largest provider of production equipment to the entertainment industry. With offices across the country, the company services productions of all sizes from coast to coast and houses an extensive state-of-the-art inventory, including camera, lighting, grip, specialty equipment, location support and a growing portfolio of premium studio properties.

**Our Shared Purpose**

What really gets you out of bed every morning? Other than the smell of coffee, we’re driven by our shared purpose
- to make the magic of storytelling happen. It’s not a surprise that our team is comprised of passionate creators and experienced technical experts. The one thing we all have in common is our love for “moving pictures”, whether it’s glossy high budget TV series or a homegrown Canadian indie film. Our job is to help bring the magic of storytelling to life, by supporting our clients as their go-to Partners in Production.

**Our Values**

Values are important to us, not only do they set us apart from the pack, but these shared values also bring us together. At the end of the day, it’s these principles that we strive to live by in our everyday professional lives and what we turn to in the face of adversity.
- Put people first

We support and respect our team, clients, and community before anything else.
- Do what we say

We act with integrity and follow through on our commitments.
- Foster excellence

We engage and empower great people to do great things.
- Support our communities

We work with our industry partners to build safe, healthy, inclusive, and sustainable communities.

**The Golden Opportunity**

To better serve the production industry’s growing ambitions, our **Education & Training team** is looking for an individual to join us in the role of **Technical Trainer**. This is a full-time position located in Burnaby, BC.

The role of Technical Trainer, Education and Training Department is a full-time permanent position located at our Burnaby office in British Columbia. The primary responsibility of this role is to provide product knowledge, technical skills, and procedures training to the staff of William F. White International. Key focus is to be placed on training staff who work in the Lighting, Grip, Cable/Distro, and Fabrics Departments.

The Technical Trainer is primarily responsible to serving the WFW teams at the Lougheed office.

**Responsibilities**:

- The person in this role will spend a minimum of 80% of their time engaged in training of employees in the Lighting, Grip, and Power Department and 20% of their time on learning and development associated administrative duties within the Education and Training Department._

Facilitation/Teaching of the Lighting & Grip Warehouse Associate Training Curriculum:

- Teach film equipment product knowledge sessions
- Teach technical skills related to the use of lighting, grip, cable, and distribution equipment
- Teach department specific procedures and light-level processing of equipment from customer shows
- Teach customer service, processes and systems, equipment, and safety within the program
- Facilitate employee mentorship component of the curriculum
- Conduct evaluations ensuring staff are compliant with operational procedures, processes, achieving accuracy in shipping and receiving of equipment
- Maintain training records for employees participating in the program
- Facilitate balance between formal and informal learning experiences

Attend morning staff meetings, updating the team on training initiatives.

Attend weekly Supervisor meetings

Conduct new hire health and safety onboarding which consists of health and safety courses taught through Sunbelt University, a workplace site tour, explanation of emergency response plan procedures, overview of digital ecosystem, etc.
- Forklift Operator Certifications
- Fall Arrest/Working at Heights Certifications
- Driver Training Courses
- First Aid Level 1 and Level 2 Certifications
- Joint Health and Safety Committee Certifications
- Transportation of Dangerous Goods Certifications
- Coordinate and/or facilitate/teach Staff Learning Sessions

Provide training based on the day to day needs of the local operations

Willingness and ability to follow-through at learning new technical skills, verify new KSAs obtained, and teach those skill sets to WFW employees

Abide by all provincial guidelines, company policies, and employ best practices toward health and safety in the workplace

Responsible for the preparation, collection, and filing of corporate training records and liaising with the Learning Management System Administrator. Some work will involve use of the LMS.

Aid the National Manager, Education and Training with the coordination of national training initiatives as required

Other department duties as required
- 3 years’ experience teaching adults in an educational context