Front Counter Sales

1 week ago

Gatineau, Canada Bonhomme PRO Full time

Thinking of a career move? See what we have to offer. For over 125 years, we have been serving the Ottawa-Gatineau region and are respected among home builders and applicators. We are always on the lookout for quality individuals to grow our operations. We are currently seeking a motivated contractor inside sales representative to gain market.

We are seeking a Building Materials Consultantwho is driven to work closely with contractors, homebuilders and self-builders by developing new relationships and growing accounts through leveraging our specialty lines: Lumber, Drywall, Insulation, Roofing, Masonry and Window & Doors.

**Major Duties and Responsibilities**
- Provide the highest level of service to all customers.
- Always maintain a positive, empathetic, and professional attitude toward customers
- Advises customers by providing knowledge of products and services
- Ensure special order products are ordered in a timely manner following correct ordering procedures
- Follows-up on estimates, special orders and products ordered for customers
- Comply with company's pricing policies and procedures
- Work with other team members and leaders to ensure a high-quality customer experience.
- Deal directly with vendors and complete special orders as required
- Drive sales through engagement of customers, consultative sales, and sharing of product knowledge
- Clarify and understand customers’ needs and provide them with the best solution(s) for their projects.
- Maintain knowledge of current sales and promotions
- Take initiative and confidently direct customer interactions
- Produces quotes, material lists and complete follow up with customers
- Resolve customer challenges quickly and efficiently.
- Maintains knowledge on products and market conditions
- Works closely with Head Office for special pricing
- Strong communication with management and foreman for upcoming projects to ensure inventory is available in a timely manner

**Requirements**:

- A strong foundation in sales and customer service
- Problem solver who can work with mínimal supervision
- Excellent communication and team player
- Confident, persuasive, energetic and self-motivated
- Organized, can manage multiple projects, meet deadlines and sales objectives
- Microsoft Office skills and willingness to learn new software programs
- A knowledge of building materials and the construction process is essential
- Able to quickly develop a trusting relationship with new customers, and build rapport with existing customers by providing quality customer service and maintaining service standards
- Strong verbal and written communication
- Excellent listening, communication and interpersonal skills
- Ability to work independently and with a team
- Organizational/planning and analytical skills
- Exceptional leadership skills
- Know how to plan and coordinate

**We offer many benefits including**:

- Health plan and group insurance
- Shared retirement plan
- Competitive salary
- Employee discount program on materials purchases
- Health and safety and training courses paid by Bytown Pro
- We provide work clothing
- Monday & Friday (Evenings & Weekends Off)

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person

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