Physical Security Supervisor

5 days ago

Montréal, Canada Intelcom | Dragonfly Full time

Ride the next mile with us

Responsabilities:

- Lead the response to physical breaches, incidents, and emergency situations, acting as the first point of contact and coordinating the initial intervention.
- Develop, implement, and test emergency preparedness plans (e.g., fire, protests, evacuation, bomb alerts) and business continuity strategies in collaboration with HR, IT, and Operations.
- Plan and implement business continuity plans in case of natural disaster, in collaboration with IT, HR and Operations.
- Conduct security audits, inspections, and risk assessments for corporate offices, hubs, and field stations.
- Manage third-party security guard services, including scheduling, performance monitoring, and compliance with service agreements.
- Oversee maintenance, repairs, and upgrades of physical security systems such as CCTV, access control, and intrusion alarms, in coordination with vendors and technical teams.
- Enforce physical access control policies, monitor visitor management protocols, and manage access card and alarm code issuance and revocation.
- Maintain and update all security-related documentation including incident logs, audit reports, equipment inventories, and system configuration records.

Qualifications:

- 4-6 years of experience in physical security operations and infrastructure supervision.
- Demonstrated experience managing third
- party guard services and coordinating security responses.
- Knowledge of physical security systems (CCTV, access control, alarm systems) and emergency preparedness protocols.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication skills in both French and English (written and verbal) are required.
- Valid Private Investigator license issued by the Bureau de la Sécurité Privée (BSP), in accordance with required laws and regulations.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

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