Commercial Insurance Csr

7 days ago

Toronto, Canada Marsh Full time

**Commercial Insurance CSR**

**We will count on you to**:

- Manage and process transactions including issuance of Auto ID Cards, Certificates of Insurance, Invoicing, accounting discrepancies, receivables, including sending documentation to appropriate parties
- Work with colleagues across functions and our leadership team to identify and propose continuous improvement opportunities with the goal of streamlining processes, gaining efficiencies and improving customer experience
- Analyze existing coverages, determine client specific needs, counsel client and recommend coverages accordingly, identify cross sell opportunities
- Manage claims reporting, collect and document details empathetically and professionally, submit to the carriers accurately and in a timely manner, in accordance with their standard processes
- Successfully contribute to the achievement of agreed upon Service Level Agreements (SLA), Key Performance Indicators (KPI) and business objectives
- Be agile and proactive; able to manage and prioritize multifunctional tasks collaborate with colleagues in different programs when required to balance workload and meet our clients’ business needs
- Build and maintain strong working relationships with internal and external stakeholders
- Ensure exceptional client experience and service delivery
- Take ownership of personal development and professional growth, proactively improving knowledge and skills

**What we’re looking for**:

- College/university degree or equivalent work experience
- RIBO license and / or Commercial Insurance Broker’s license ( AMF - Qc )
- 1-2 years’ work experience in commercial insurance
- Experience working in a Service Centre environment an asset
- Proven ability to work in a fast pace Service Centre environment
- Dedicated to providing exceptional customer service
- Clear and concise oral and written communication skills
- Excellent organizational skills, ability to prioritize work and meet deadlines
- Excellent interpersonal skills - able to work within a team
- Proficient in Microsoft Office tools (or equivalent) - Outlook, Word and Excel

**What makes you stand out**:

- Bilingual ( Clear and concise oral and written communication skills in both English and French)
- Insurance Licenses in multiple provinces
- Working towards CAIB or CIP / PAA (Quebec) considered an asset

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

  • Personal Lines Broker- Csr

    7 days ago

    Toronto, Canada Mitch Insurance Full time

    **Personal Lines Service and Retention Team** We know insurance can be complicated, that’s why at Mitch we’re on a mission to change the way people feel about insurance, by making it lovable. This isn’t just a tagline or marketing campaign - it drives everything we do. We start from within, through a culture of unbreakable kindness, positivity and...

  • Commercial Insurance Administrator

    7 days ago

    Toronto, Canada Westland Insurance Ltd. Full time

    We’re searching for a Commercial Insurance Administrator. Are you searching for new possibilities? Westland Insurance Group Ltd. is growing and has a new opportunity for a Commercial Insurance Administrator at our Downtown Toronto, ON office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for...

  • Junior Insurance Producer

    15 hours ago

    Toronto, Canada RCCAQ Full time

    ** **Important: Please do not contact RCCAQ to apply.** We are currently recruiting for a **Insurance Producer**(Junior and/or transitioning from AM, AE, CSR or other role)**for a brokerage in the GTA, ON area. **3 Reasons to Apply**: Join a respected brokerage with great **menotring**for junior producers Starting with a **base salary** or step down...

  • Commercial Insurance Account Manager

    1 week ago

    Toronto, Canada Westland Insurance Ltd. Full time

    We’re searching for a Commercial Account Manager. Are you searching for new possibilities? Westland Insurance Group Ltd. has an exciting opportunity for a Commercial Account Manager at our Toronto office. Are you looking for growth in your career, building a team, developing and mentoring staff? If so, we want to hear from you. We are looking for a career...

  • Csr (Customer Success Representative)

    7 days ago

    Toronto, Canada RAB Design Lighting Full time

    **Customer Success Representative (CSR)** **RAB Design Lighting** is a Canadian owned and operated company that has been manufacturing quality commercial and industrial lighting products for over 50 years. The company serves the Canadian electrical distribution market with a broad offering of well-designed, cost-effective, and energy-efficient lighting...

  • Senior Account Manager, Commercial Insurance

    14 hours ago

    Toronto, Ontario, Canada Westland Insurance Group Ltd. Full time

    We're searching for aSenior Account Manager, Commercial Insurance. Are you searching for new possibilities?Westland Insurance Group Ltd has an exciting opportunity for aSenior Account Manager, Commercial Insuranceat ourAdelaide, Torontooffice. Are you looking for growth in your career, building a team, developing and mentoring staff? If so, we want to hear...

  • Director, Commercial Transportation Insurance

    3 weeks ago

    Toronto, Canada Westland Insurance Group Ltd. Full time

    A leading insurance provider is seeking a Director, Commercial Transportation in Toronto, ON. This leadership position focuses on driving strategic growth and managing complex risks within the transportation insurance sector. Responsibilities include leading a team, developing strategic plans, and maintaining client relationships. Ideal candidates have 7-10...

  • Senior Account Manager, Commercial Insurance

    14 hours ago

    Toronto, ON MH L, Canada Westland Insurance Group Full time

    We're searching for a Senior Account Manager, Commercial Insurance. Are you searching for new possibilities?Westland Insurance Group Ltd has an exciting opportunity for a Senior Account Manager, Commercial Insurance at our Adelaide, Toronto office. Are you looking for growth in your career, building a team, developing and mentoring staff? If so, we want to...

  • Personal Lines CSR

    3 weeks ago

    Toronto, Canada David Aplin Recruiting Full time

    To Apply for this Job Click Here A well-established Insurance Brokerage in North York is currently expanding their Personal Lines team and are in need of a service-oriented CSR to support day-to-day portfolio management Benefits & Perks A fantastic company culture with lots of team building and social events RRSP Matching Extended health and dental benefits...

  • Commercial Insurance Specialist

    2 weeks ago

    Toronto, Canada Foxquilt Full time

    **Commercial Insurance Specialist** **About Foxquilt** Foxquilt is a leading Insurance technology company focused on empowering small businesses and B2B networks to save on small business insurance with a digital-first approach. Foxquilt develops, underwrites and distributes a complete line of its own commercial insurance products in Canada and United...