Fulfillment Coordinator

They say you only get one chance to make a great first impression. In the past, job seekers, people like you, had to rely on their resume to make the first impression and resumes are notoriously bad at summing up a human being.

TPS Promotions & Incentives is an international award winning, innovative and reliable supplier of promotional products, incentive programs, print, POP, fulfillment and e-store solutions. We provide promotional solutions for industry leading, progressive brand-oriented companies providing measurable results against strategic sales, marketing and HR objectives.

Are we the right fit for you?

We’re an entrepreneurial team - a flat organization that offers lots of autonomy and flexibility to be excellent at your job. If you’re an entrepreneurial, customer centric, solutions type, you’re gonna love it here. If you love the routine, rigor and structure of a large organization, you probably won’t. We’re looking for a full-time, long-term employee and we’ll hire as soon as we meet the right person.

You are a go getter, you will want to learn as much as you can and master your role. Lastly, you’re a team player with a can do attitude. You believe you can make a difference and be an excellent brand ambassador for our business with customers.

We’re a small team and we have tons of fun together. Aside from a chance to build something awesome and to work in a great environment, we’re offering;
- Dog-friendly work environment
- Monthly wellness benefit
- Paid birthday day off
- Group Health Benefits
- Paid sick days for full-time employees
- Reimbursement of eligible tuition/education fees
- Internal job posting program with employee referral bonus

**What is the role?**

If you enjoy playing a role managing lots of balls in the air and acting as a bridge between outside business partners and your internal team, then by all means read on The Fulfillment Coordinator is responsible for processing all inventory program orders and maintaining lean inventory levels.

**What will you do?**
- Detailed order entry;
- Issuing Purchase Orders;
- Following up with vendors to ensure timelines are being met;
- Creating packing slips;
- Coordinating shipping to client location(s);
- Creating item masters for each SKU within accounting and web software;
- Monitoring inventory sell through;
- Coordinating inventory replenishment (including issuing PO's and ensuring production timelines are met);
- Ensuring service levels are met (re: on-time shipping, problem resolution);
- Generating customer reports;

**Plus**:

- Kitting;
- Coordinating quality insurance inspections;
- Internal QA review upon receipt of shipment;
- Coordinating in-bound freight (and possibly import duties and brokerage fees for import orders;
- Ensuring service levels are met (re: on-time shipping, problem resolution);
- Other duties as assigned.

**What will you need to succeed?**
- Excellent English oral and written skills;
- Secondary school diploma, College/University - 2 years or equivalent;
- 6 months to 1 year of related experience;
- Comfortable corresponding and speaking with client and supplier contacts at various levels;
- Works well in a collaborative team environment;
- Ability to multi-task, managing many projects with accuracy, each with critical time lines in a fast-paced environment;
- Exceptional customer service ethic;
- Outlook, Word, Excel & Internet skills, comfort using technology and software.
- Ability to speak and write French a definite asset;
- Previous Promotional Products experience in a fast-paced environment; Graphics editing experience would be a plus;

TPS Promotions & Incentives is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed.