Programs Manager Courtenay, North Island, Powell

**Job Title -** Programs Manager

**Job Summary**

Programs Manager is responsible for the management of Pacific_CARE_’s Child Care Resource and Referral (CCRR) program staff and the planning, development and implementation of appropriate child and family programs and services. This may include other services mandated by contracts with federal or provincial government ministries.

**Key Duties and Responsibilities**

1. Within the Management Team, plans and directs the provision of services for new and existing programs and projects. Ensures effective service delivery consistent with agency mandate and policy, legal, contractual, budgetary and other requirements. May develop or make recommendations for new program areas.

2. Participates as a collaborative member of the Management Team in developing long range and strategic plans, assessing and resolving operational issues and policies.

3. Establishes goals, objectives, policies and procedures for assigned responsibility areas in discussion with the Executive Director, Management Team and Board.

4. Develops and establishes standards and accountability systems for assigned responsibility area.

5. Develops and recommends long range plans and objectives for responsibility area; provides advice and recommendations to the Executive Director on significant cross-agency and cross-sector service issues.

6. Determines resource requirements for all new and existing programs within responsibility area.

7. Supervises staff and volunteers to attain program objectives. Manages Human Resources issues related to hiring, performance appraisal, discipline, grievance resolution, and discharge. May also provide training to staff/volunteers.

8. Monitors the service delivery of program for structure, consistency, quality and suitability of activities.

9. Maintains effective relationships with government officials, volunteers, community groups, etc. Participates in various relevant committees and working groups.

10. Communicates and promotes the agency’s services, funding needs, value to the community, etc. May represent the agency at community and fund raising events, or other official functions.

11. Prepares reports and participates in presentations. Maintains a current awareness of developments in assigned fields.

12. Participates in the development of proposals, investigates funding sources for new initiatives. Provides continual liaison with funding sources.

13. Attends PCFES Annual General Meeting and staff meetings as required.

14. Travels throughout the PacificCARE region meeting with child care consultants, and attending community meetings, training and events.

15. Valid driving license, insurance, and access to reliable transportation is essential.

16. Adheres to collective agreement between the Society and BCGEU.

17. Assumes additional duties as assigned by the Executive Director.

**Qualifications**

A post-secondary degree in a field related to the development of children
(Child and Youth Care, Education), or the equivalent education and experience.

A minimum of three years’ previous management and administrative work experience, preferably within the social services and not-for-profit sector.

Experience in program management, human resource management, communications and program development is required.

Experience/background in early childhood care and education.

**Job Skills and Abilities**

1. Excellent oral, written, facilitation and interpersonal communication
2. Good time and general management skills.

3. Good office skills and abilities.

4. Proficient in using Microsoft Office (Word, Outlook, Publisher, Power Point)

5. Demonstrated teamwork and leadership skills.

6. Experience working within a union environment.

7. Proven ability to work effectively with staff, volunteers, and non-profit or publicly funded groups, agencies and organizations.

8. Experience in promotion and public relations, proven community awareness skills.

9. Experience and effectively able to address conflict management and share positive life skills.

**Additional Information**

The ability to function independently while managing multiple situations, agendas and deadlines is an ongoing expectation of this job.

Willing to travel within the PacificCARE region.

Excluded from Bargaining Unit

**Hours of Work - 28 hours/week **Mostly weekdays 8:30 - 4:30 must be flexible and able to work evenings and weekends as the job requires.

**Immediate Supervisor - ** Executive Director

**Job Types**: Part-time, Permanent

**Salary**: From $29.50 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Application question(s):

- Do you have a valid BC Drivers License and can supply a driver