Manager, Annual Giving

2 days ago


Toronto, Canada Women's College Hospital Full time

**Women’s College Hospital**

For more than 140 years, Women’s College Hospital (WCH) has been developing revolutionary advances in healthcare. At Women’s we advocate for healthcare equity because we know that a healthy society requires a level playing field where everyone has access to timely, high quality, efficient and compassionate care. Today, Women’s is a world leader in revolutionizing healthcare for women and advancing health system solutions for all.

**Women’s College Hospital Foundation**

Through the generosity of the community, Women’s College Hospital Foundation (WCHF) fuels the Hospital’s excellence in research and healthcare. Women’s is at the leading edge of fundamental changes in the healthcare system and the Foundation plays a critical role in advancing this agenda by supporting the Hospital and its extended mandate through fundraising. Donors have been, and continue to be, paramount to the success of progressive healthcare.

**The Opportunity**

This is a **Temporary Full Time Position** (13 Month Contract - Feb or March 2025 Start)
Type: Replacement

Women's College Hospital Foundation is seeking a detail-oriented and results-driven **Manager, Annual Giving** to join their high-performing Philanthropy Team. Reporting to the Senior Director of Philanthropy, the Manager Annual Giving, is a passionate advocate for equity, skilled and experienced member of the foundation team with a track record of success as a fundraiser, strategist, and project manager.

The Manager, Annual Giving is responsible for shaping the long-term strategy for the portfolio, working in partnership with the Senior Director of Philanthropy, Director of Communications, and Director of Donor Services (data analytics) as well as external vendors. The Manager will lead annual planning, execution and management of a best-in-class annual giving and direct response program. With a strong growth mindset, the Manager is also responsible for cross foundation collaboration and integration with the Philanthropy Team on Mid-Level Giving, Legacy Giving, Monthly Giving, Tribute Giving, and the Grateful Patient Program.

Under the direction of the Senior Director of Philanthropy, the Manager will manage key agency relationships related to this portfolio to grow a robust monthly giving and one time giving program. Responsible for direct mail, door to door, telemarketing, tribute, and digital/online giving, the Manager will optimize channels to effectively grow revenue streams in line with the strategic plan, ensuring WCHF is leveraging opportunities with existing donors and cultivating new communities, using a lens of diversity and inclusion, in support of the funding priorities of Women's College Hospital.

The role requires an individual with an entrepreneurial mindset, excellent time and priority management, proficiency in financial management and revenue generation, and an understanding of integrated, multifaceted marketing revenue streams.

**Core Deliverables**:

- Ensure a best-in-class donor journey for all annual donors
- Plan, oversee and lead the operation, execution, and administration of all direct response initiatives (direct mail, telemarketing, door to door, tribute, e-appeals, etc.) including budgeting, monitoring and evaluation of data analytics
- Grow the Foundation’s pool of monthly and one-time donors to enhance undesignated giving in line with the organization’s strategic plan
- Manage relationships, and monitor and evaluate the service delivery of the selected Direct Response and Telemarketing agencies
- Execute reporting and present program analytics
- Collaborate within the Philanthropy Team to build and grow the Foundation’s Mid-Level Giving and Legacy Giving Programs
- Collaborate with the Marketing and Communications Team to enhance and grow digital and online fundraising and leverage integration across revenue channels
- Be a team player by embracing and consistently enacting organizational values of respect, caring, integrity and partnership, supported by being authentic and accountable to yourself and your team

**Accountabilities and Responsibilities, including but not limited to**:

- In conjunction with the Senior Director of Philanthropy, develop the Annual Giving Program plan
- Collaborate with the Philanthropy Team to build the annual development plan and budget for the Mid-Level Giving and Legacy Giving Programs
- Develop and oversee annual budgeting and monitoring for both expenses and revenue for the Annual Giving Program
- In collaboration with Direct Response Agency partner(s), develop detailed work back plans for all direct response appeals that incorporate sufficient review and edit time
- Work collaboratively with other teams across the Foundation and Hospital to ensure organizational efficiencies, effective processes, and enhancement of innovation
- Work with the Marketing and Communications team to source content and ensure the Annual Giving Program materials are co



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